Senior Software Engineer (DevOps)

Key Responsibilities

• Design, build and maintain high-quality software solutions using modern programming languages, cloud platforms and DevOps tooling.
• Apply a DevOps and automation-first approach across infrastructure provisioning, CI/CD, deployment, testing and operations.
• Engineer secure, scalable and observable systems using modern DevOps practices, including infrastructure as code and automated quality controls.
• Take ownership of services in production, including monitoring, troubleshooting, performance tuning and reliability improvements.
• Work directly with customers to understand requirements, shape technical solutions and clearly communicate progress, risks and outcomes.
• Troubleshoot complex issues across application code, integrations, infrastructure and cloud services.
• Contribute to shared DevOps tooling, reusable components, infrastructure-as-code patterns and engineering standards within the AI Practice.
• Collaborate closely with other engineers and delivery leads to ensure high-quality, on-time delivery.
• Continuously evaluate and adopt new DevOps tools, technologies and patterns to improve delivery efficiency and platform reliability

Skills, Knowledge & Expertise

• Strong experience as a Senior Software Engineer working across multiple technology stacks.
• Proven DevOps experience, with a strong automation-first engineering mindset.
• Experience designing, deploying and supporting production systems using CI/CD pipelines and infrastructure as code.
• Ability to rapidly learn new technologies and apply them effectively in customer environments.
• Excellent problem-solving and troubleshooting skills across software, infrastructure and cloud platforms.
• Strong written and verbal communication skills, including confidence in customer-facing roles.
• Hands-on experience with: 
  • Infrastructure as Code (Terraform, Ansible or similar)
  • CI/CD pipelines and DevOps tooling
  • C# (.NET 8+) and/or Java (Spring)
  • JavaScript using a modern framework (React, Angular or similar)
  • Bash and PowerShell
  • AWS, ideally including Amazon Connect
  • Containerisation and orchestration (Docker, Kubernetes)
  • Linux environments

• Experience with relational databases such as MSSQL
• Experience with Redis or similar caching technologies
• Exposure to Azure
• Exposure to Google Cloud Platform (GCP)
• Experience with Go
• Experience with VMware
• Telephony or IVR experience

• Work on high-impact AI, cloud and DevOps transformation programmes for leading global brands.
• Be part of a collaborative, outcomes-driven engineering culture with strong DevOps practices.
• Continuous learning with access to mentoring, frameworks and clear career progression.
• An inclusive and supportive environment where diversity is valued and everyone can thrive.

Job Benefits