Software QA Engineer

<p></p> <p><strong>JOB PURPOSE</strong></p> <p>The Software QA Engineer reports to a QA Lead. The Software QA Engineer will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. He/She will review system requirements and track quality assurance metrics. He/She will also design and implement tests and help in debugging and corrective actions. Ultimately, he/she will monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.</p> <p>&nbsp;</p> <p><strong>MAIN RESPONSIBILITIES / DUTIES</strong></p> <ul> <li>Reviews requirements, specifications, and technical design documents to provide timely and meaningful feedback.</li> <li>Liaises with internal teams (e.g., developers and product managers) to identify system requirements.</li> <li>Creates detailed, comprehensive, and well-structured test plans and test cases.</li> <li>Performs and takes ownership of the testing activities.</li> <li>Designs, develops, and executes automation scripts using defined tools (where applicable).</li> <li>Identifies, records, documents thoroughly and tracks bugs.</li> <li>Performs thorough regression testing when bugs are resolved.</li> <li>Monitors the process of fixing bugs and ensures the success of corrections.</li> <li>Investigates the causes of non-conforming software.</li> <li>Tracks quality assurance metrics like test execution progress, defect densities and open defect counts.</li> <li>Stay up to date with new testing tools and test strategies.</li> <li>Receives predetermined work assignments that are subject to a moderate level of control and review.</li> <li>Raise flags to QA Lead on needs and opportunities for improvement of Quality practice.</li> <li>Follows RAPP IO Agile governance approaches - such as ticket descriptions, metrics, dashboards, and reporting.</li> <li>Collaborates with project management teams to ensure successful delivery of projects.</li> <li>Follows RAPP IO standards and supports the overall success of this group within the organization.</li> <li>Follows process and documentation standards with the end goal of top-efficiency and quality.</li> <li>Evaluates and promotes teamwork, initiative, work ethic, values adherence, and reports findings to discipline leads.</li> <li>Ensures effective communication and promotes a sense of participation and involvement.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>REQUIREMENTS / QUALIFICATIONS</p> <p><strong>ACADEMIC BACKGROUND</strong></p> <ul> <li>Desirable: Bachelor's / Master’s degree in Computer Science, Information Systems, Applied Computing, Software Engineering or related field</li> <li>SFMC Email Specialist certified</li> </ul> <p>&nbsp;</p> <p><strong>REQUIRED EXPERIENCE</strong></p> <ul> <li>0-2 years of experience in software quality assurance.</li> <li>Good knowledge of information &amp; communication technologies.</li> <li>Knowledge of SQL and scripting.</li> </ul> <p>&nbsp;</p> <p>LANGUAGES</p> <ul> <li>Full professional proficiency in English.</li> </ul> <p>&nbsp;</p> <p>SKILLS / COMPETENCIES</p> <p><strong>Communicates effectively:&nbsp;</strong>Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</p> <ul> <li>Attentively listens to others.</li> <li>Adjusts to fit the audience and the message.</li> <li>Provides timely and helpful information to others across the organization.</li> <li>Encourages the open expression of diverse ideas and opinions.</li> </ul> <p>&nbsp;</p> <p><strong>Self-development:&nbsp;</strong>Actively seeking new ways to grow and be challenged using both formal and informal development channels.</p> <ul> <li>Shows personal commitment and acts to continuously improve.</li> <li>Accepts assignments that broaden capabilities.</li> <li>Learns from new experiences, from others, and from structured learning.</li> </ul> <p>&nbsp;</p> <p><strong>Action Oriented:</strong>&nbsp;Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</p> <ul> <li>Readily acts on challenges, without unnecessary planning.</li> <li>Identifies and seizes new opportunities.</li> <li>Displays a can-do attitude in good and bad times.</li> <li>Steps up to handle tough issues.</li> </ul> <p>&nbsp;</p> <p><strong>Nimble Learning:</strong>&nbsp;Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.</p> <ul> <li>Learns quickly when facing new situations.</li> <li>Experiments to find new solutions.</li> <li>Takes on the challenge of unfamiliar tasks.</li> <li>Extracts lessons learned from failures and mistakes.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>SPECIFIC CERTIFICATIONS/SPECIALTIES/COURSEWORK</p> <ul> <li>Mastery of office productivity tools such as Excel, Word, Visio, and PowerPoint.</li> </ul> <p>&nbsp;</p> <p>WORK ENVIRONMENT DEMANDS</p> <ul> <li>This job operates in a professional office environment. This role routinely uses standard officeequipment such as computers, smartphones, photocopiers, and filing cabinets.</li> <li>May be requested to work overtimeand/ or to travel for special projects.</li> </ul> <p></p>