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- Employment
- Permanent Full Time
About the role
Key Responsibilities
- Work within the Motor team as an insurance defence litigation specialist, to pursue completion of files in line with client instruction to the commercial benefit of Keoghs and clients.
- Communicate, build and utilise relationships with colleagues, clients and third parties in a professional and knowledgeable manner; including all methods of communication: in person, over the phone and written.
- Proactively identifying next steps required and handling cases within your agreed handling authority.
- Interviewing witnesses and drafting statements.
- Liaising with parties involved in claims including the insured, insurer, witnesses etc.
- Drafting pleadings and applications.
- Instructing counsel and attending conferences, consultations, mediations both remotely and in person.
- Attend court in person or by telephone, attend trials, settlement conferences etc as required.
- Delivery of agreed performance targets and quality standards.
- Maintaining case management systems with up-to-date management information for clients.
- To ensure compliance with the LSNI regulations
Skills, Knowledge & Expertise
- Law Degree & qualified Solicitor (0-2 years PQE).
- Previous experience in defence insurance litigation is desired but not essential.
- Good telephone advocacy skills.
- Positive, confident and enthusiastic.
- Excellent listening, verbal and written communication skills.
- Excellent interpersonal skills and client care skills.
- Understanding of case law and litigation practice and process, and Court Rules.
- Ability to prioritise work, keep to deadlines and work under pressure.
- Confidence to take initiative and adapt to changing situations.
- Ability to work to agreed targets and service level agreements.
- Excellent research skills.
- High level of analytical skills.
- Excellent IT skills.
- Behaviours - displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours
- Communication – ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleagues
- Planning & Organisation – ability to structure, manage and prioritise workload accordingly
- Adaptability – ability to adapt to different situations and tasks, whilst maintaining quality and service
- Quality of Service – to be able to demonstrate an understanding of all detailed aspects of the service and function, and how that contributes to the success of the division
Job Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
Perks & benefits
- Mental Wellness Budget
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