Solutions Architect

<div class="content-intro"><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&nbsp;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together</p> <p>&nbsp;</p></div><p><strong>What is the role&nbsp;</strong></p> <p>Full time role (Mon-Fri) based on our Brisbane office, with plenty of WFH flexibility.</p> <p>The Solutions Architect provides&nbsp;presales&nbsp;support and consulting services for the specification and design&nbsp;of tailored solutions&nbsp;for New Era’s potential new and existing&nbsp;clients.&nbsp;&nbsp;This role works closely with the sales, technical and project management teams to provide clear communication on&nbsp;client&nbsp;requirements and the&nbsp;timely&nbsp;delivery of&nbsp;client&nbsp;solutions.</p> <p>This role sits within New Era’s national pre-sales team, providing opportunities to collaborate with peers, learn from diverse expertise, engage with a broad range of stakeholders, and leverage individual strengths across varied solution areas. Duties and responsibilities for the role may include but are not limited to the following:</p> <ul> <li>Performing detailed requirements capture and analysis activity&nbsp;&nbsp;</li> </ul> <ul> <li>Designing solutions that can be implemented,&nbsp;managed,&nbsp;and&nbsp;maintained&nbsp;by New Era’s technical team&nbsp;</li> </ul> <ul> <li>Producing architectural designs for solutions&nbsp;</li> </ul> <ul> <li>Documenting&nbsp;client&nbsp;business requirements and produce proposals and/or tender responses in conjunction with the sales team&nbsp;</li> </ul> <ul> <li>Providing technical content for quotes,&nbsp;proposals&nbsp;and tender responses&nbsp;</li> </ul> <ul> <li>Completing various levels of documentation including scope of work,&nbsp;design&nbsp;and quoting documentation&nbsp;</li> </ul> <ul> <li>Producing statements of work of external and internal projects&nbsp;</li> </ul> <ul> <li>Assisting&nbsp;the sales team in winning more business through actively&nbsp;participating&nbsp;in new and existing&nbsp;client&nbsp;engagement&nbsp;including attending&nbsp;client&nbsp;meetings and presenting capabilities of New Era technical team&nbsp;</li> </ul> <ul> <li>Demonstrating,&nbsp;presenting,&nbsp;and effectively articulating solutions to&nbsp;clients&nbsp;</li> </ul> <ul> <li>Providing&nbsp;a high level&nbsp;of technical analysis and advice&nbsp;&nbsp;</li> </ul> <ul> <li>Working closely with&nbsp;the sales team&nbsp;to ensure&nbsp;clients&nbsp;receive consistent communication and their requirements are met&nbsp;</li> </ul> <ul> <li>Maintaining a strong working relationship with the&nbsp;sales, technical and project team&nbsp;</li> </ul> <ul> <li>Assist&nbsp;with discovery of any future work requirements/projects&nbsp;</li> </ul> <ul> <li>Continuously improving technical capability through accreditation,&nbsp;certification and&nbsp;maintaining&nbsp;up-to-date knowledge of trends in software/hardware&nbsp;design,&nbsp;infrastructure&nbsp;and architecture&nbsp;</li> </ul> <p>&nbsp;</p> <p><strong>Who we are looking for&nbsp;</strong></p> <ul> <li>5+ years of relevant experience in the role</li> <li>Proven experience as a Platforms and Cloud Transformation Architect</li> </ul> <ul> <li>Experience designing, implementing, and troubleshooting modern technology solutions</li> <li>Strong architecture and requirements analysis skills</li> <li>Broad IT infrastructure knowledge</li> <li>Experience in client-facing or consultative roles</li> <li>Excellent technical documentation skills</li> <li>Experience presenting modern, secure, and supportable solutions, including clear migration approaches for customers</li> <li>Strong communication, logical, analytical problem-solver with strong attention to detail</li> <li>Team-oriented, works well under pressure</li> <li>Good time management and able to meet deadlines</li> <li>Able to lead discussions and share knowledge</li> <li>Degree in Software Engineering, IT, Computer Science, or equivalent experience</li> <li>Relevant certifications (e.g., Microsoft, Fortinet, Citrix, Cisco, VMware)</li> </ul> <p>&nbsp;</p> <p><strong>What we offer</strong></p> <ul> <li>A friendly team environment with a strong technical support network</li> <li>Broad range of options for training and developing your IT skills</li> <li>Opportunity to work with the IT industry's latest technologies</li> <li>Internal career growth for high performers and IT super-stars</li> <li>Cost price on products from our suppliers</li> <li>Lunches and snacks provided</li> <li>Comprehensive Employer Assistance Program</li> </ul> <p>#LI-AN1</p> <p><span style="color: rgb(255, 255, 255);">#LI-AN1</span></p><div class="content-conclusion"><p><span data-teams="true">New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).</span></p> <p><span data-teams="true">View our Privacy Policy here <a id="menur1e55" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.neweratech.com/us/privacy-policy/" target="_blank"></a><a id="menur1e57" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.neweratech.com/us/privacy-policy/" target="_blank">https://www.neweratech.com/us/privacy-policy/</a></span></p> <p><span data-teams="true">We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is <strong>@neweratech.com</strong>. If you suspect fraudulent activity, please contact us immediately at&nbsp;<a href="mailto:privacy@neweratech.com">privacy@neweratech.com</a> .&nbsp;</span></p></div>