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About the role
<p><strong><span data-contrast="auto">About The Role:</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">As a Solutions Engineer, at Buzz Solutions, you will play a pivotal role in driving the adoption of our AI-powered solutions, PowerAI and PowerGUARD, within the electric utility sector. This role combines pre-sales technical consulting (60%) and post-sales customer enablement (40%), ensuring a seamless experience from initial engagement through solution adoption through AI / ML based projects. </span></p>
<p><span data-contrast="auto">This is a high-impact role for someone who thrives on solving complex problems, loves working directly with customers, and enjoys strategic thinking and hands-on execution. You will be the face of Buzz Solutions for some of the nation’s largest utilities, guiding them through adopting and integrating our AI solutions. You will engage in deep business and technical discovery, creatively position our value in their workflows, and collaborate closely to maximize their success.</span> <span data-contrast="auto">We are looking for someone who is self-driven, resourceful, and eager to grow—someone who sees this role as an opportunity to demonstrate their expertise, shape the future of AI in utilities, and make a real industry impact. If you enjoy working on a mix of technical challenges, client engagement, and strategic problem-solving, we want to hear from you.</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Key Responsibilities</span></strong><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Sales Support:</span></strong></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Gather customer requirements to understand and document our clients' needs and challenges.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{}">Architect and demonstrate AI/ML-powered solutions that meet client needs, including computer vision, data ingestion, analytics, and API integrations</span></li>
<li><span data-contrast="auto">Collaborate closely with Account Executives to strengthen relationships and drive new business by leading the RFI/RFP process.</span></li>
<li><span data-contrast="auto">Lead the design and deployment of end-to-end ML and computer vision workflows and solutions for utility clients and their use cases</span></li>
<li><span data-contrast="auto">Collaborate with customer technical teams during deployment to ensure seamless integration, guide best practices, and optimize solutions for long-term success.</span></li>
<li><span data-contrast="auto">Develop tailored solutions that meet customer requirements.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Complete Vendor Security Audits required by clients to ensure the security and compliance of our solutions with industry standards.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Answer technical questions from clients regarding our technology, features, and solutions.</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Create compelling demos, visualizations, and technical presentations that clearly communicate the value of our AI-driven platform to both technical and non-technical audiences</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Provide comprehensive training sessions with clients, both virtually and onsite.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Contribute to successfully implementing and integrating our solutions into clients’ workflows.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Travel Requirements:</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">This role includes periodic travel to client locations and industry events. Candidates should be prepared for travel that may vary in frequency and duration based on project requirements.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Travel will primarily be domestic (within the U.S.), with occasional international trips.</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Candidates should be flexible and available for occasional short-notice travel to meet client and project deadlines.</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">All travel expenses, including transportation, accommodation, and meals, are covered by the company.</li>
<li data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">A valid passport is required, and candidates should be able to obtain any necessary visas for international travel.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Minimum Qualifications:</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-ccp-props="{}">5+ years of experience in a solutions engineering or sales engineering role, ideally <br>supporting AI/ML or data-driven software products</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-ccp-props="{}">Proven track record of building and operationalizing AI/ML workflows and solutions</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-ccp-props="{}"> Strong understanding of AI/ML concepts - neural network architectures, convolutional neural networks (detection, segmentation, classification based supervised learning</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">High-level proficiency with computers and business software, including CRM systems, presentation tools, and productivity software (e.g., Microsoft Office Suite, HubSpot, Canva, etc.)</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Background working in and/or a solid understanding of cybersecurity and information security standards, including ISO 27001 and SOC2.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Proven ability to build and strengthen customer relationships, guiding them through technical discovery and solution adoption.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Excellent verbal and written communication skills to articulate complex technical concepts clearly to both technical and non-technical audiences.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Strong problem-solving skills with the ability to understand customer needs and provide tailored solutions.</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Experience with scripting or automation (e.g., Python, VBA) to improve personal efficiency and productivity.</span></li>
</ul>
<p><strong><span data-contrast="auto">Bonus Skills:</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Experience selling, buying, or integrating Esri products like ArcGIS.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Experience working in the Electric Utility Industry or Power Engineering Industry.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Experience working as a field technician or field engineer in the utility industry, especially as a substation technician, utility inspector, or lineman.</span></li>
</ul>
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