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Solutions Engineer
Roe Ai
San Mateo$80k–100kHybrid6mo ago
- Employment
- Full-time
About the role
- Bridge Roe’s AI-powered data platform with real customer problems in risk and compliance (no prior finance background required).
- Design and deliver tailored solutions for sophisticated customers, including Fortune 500 companies.
- Operate as one team: collaborate closely with sales, product, and engineering, and directly influence product direction with customer feedback.
- Create solution documentation, demo assets, and technical materials that scale customer success.
- Bureaucracy. No 3-month approvals to launch a feature.
- Politics. No fighting other teams for headcount or scope.
- Build for the void. We ship what customers actually need.
- You enjoy being customer-facing and technical — explaining complex systems in simple, convincing ways.
- You can translate ambiguous business problems into concrete technical solutions.
- You’re comfortable working across SQL, APIs, cloud infrastructure (AWS/GCP/Azure), and modern data stacks.
- You’re curious about AI, LLMs, and agent-based systems — and eager to apply them to real-world use cases.
- You write clearly, speak confidently, and can adapt your communication to both technical and non-technical audiences.
- You’re looking to rest & vest.
- You can’t commit to intense weeks (we sometimes run 6-day sprints).
- You’re not among the top 5% builders in your network.
- You can’t be in the office 3 days/week (hybrid in SF Bay Area).
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Experience in a solutions engineering, pre-sales engineering, or similar client-facing technical role is beneficial but not strictly required. We welcome candidates with diverse backgrounds who can demonstrate the necessary skills and aptitude.
- Basic understanding of AI/ML concepts, particularly in natural language processing and unstructured data analysis.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Epic offsites (e.g., Napa Valley Wine Train, speed sailing under the Golden Gate Bridge).
- Daily lunch stipend—order what you actually want.
- Medical, dental, vision, and standard insurance.
- Hybrid work: in-office collaboration + focused WFH days.
Compensation
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