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Solutions Engineer

Roe Ai

San Mateo$80k–100kHybrid6mo ago
Employment
Full-time

About the role

  • Bridge Roe’s AI-powered data platform with real customer problems in risk and compliance (no prior finance background required).
  • Design and deliver tailored solutions for sophisticated customers, including Fortune 500 companies.
  • Operate as one team: collaborate closely with sales, product, and engineering, and directly influence product direction with customer feedback.
  • Create solution documentation, demo assets, and technical materials that scale customer success.
  • Bureaucracy. No 3-month approvals to launch a feature.
  • Politics. No fighting other teams for headcount or scope.
  • Build for the void. We ship what customers actually need.
  • You enjoy being customer-facing and technical — explaining complex systems in simple, convincing ways.
  • You can translate ambiguous business problems into concrete technical solutions.
  • You’re comfortable working across SQL, APIs, cloud infrastructure (AWS/GCP/Azure), and modern data stacks.
  • You’re curious about AI, LLMs, and agent-based systems — and eager to apply them to real-world use cases.
  • You write clearly, speak confidently, and can adapt your communication to both technical and non-technical audiences.
  • You’re looking to rest & vest.
  • You can’t commit to intense weeks (we sometimes run 6-day sprints).
  • You’re not among the top 5% builders in your network.
  • You can’t be in the office 3 days/week (hybrid in SF Bay Area).
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Experience in a solutions engineering, pre-sales engineering, or similar client-facing technical role is beneficial but not strictly required. We welcome candidates with diverse backgrounds who can demonstrate the necessary skills and aptitude.
  • Basic understanding of AI/ML concepts, particularly in natural language processing and unstructured data analysis.
  • Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Epic offsites (e.g., Napa Valley Wine Train, speed sailing under the Golden Gate Bridge).
  • Daily lunch stipend—order what you actually want.
  • Medical, dental, vision, and standard insurance.
  • Hybrid work: in-office collaboration + focused WFH days.

Compensation

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