Spanish Speaking HealthTech Support Specialist -Remote in Greece
Patrique Mercier Recruitment By Nellie
- Employment
- Full-time
About the role
Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Spanish Speaking HealthTech Support Specialist. This position is ideal for individuals who are enthusiastic about helping others while engaging with cutting-edge technology in the healthcare field. As a HealthTech Support Specialist, you will provide expert assistance to Spanish-speaking clients utilizing health technology solutions, helping them navigate challenges and optimize their experiences.
Responsibilities
- Provide outstanding technical support to Spanish-speaking clients using HealthTech products via phone, email, and live chat.
- Diagnose and troubleshoot software and hardware issues affecting health technology applications.
- Assist clients in understanding product features and functionalities to enhance their usage and satisfaction.
- Document all client interactions and resolutions accurately in the CRM system.
- Work closely with the development and technical teams to escalate unresolved issues and share relevant feedback.
- Conduct proactive follow-ups with clients to ensure resolution and satisfaction.
- Remain updated on industry trends, product developments, and advancements in health technology to provide informed support.
Requirements
- Fluency in Spanish and English, with excellent verbal and written communication skills.
- Prior experience in customer support or technical support, preferably in the health technology or healthcare industry.
- Strong technical troubleshooting abilities and knowledge of health technology applications.
- Exceptional customer service skills with an empathetic approach toward client challenges.
- Experience with CRM systems and remote support tools is a plus.
- Capability to work autonomously in a remote work environment and manage multiple priorities efficiently.
- A passion for continuous learning and professional growth within the health technology space.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
Perks & benefits
- Medical Insurance
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