Special Event Attendant - Edmonton

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
• Ensure vehicles are parked according to lot layout, spacing, and site instructions
• Distribute parking validation instructions or signage information when applicable
• Adjust cones, barriers, and directional signage as needed
• Control traffic at entrances and exits as needed
• Monitor pedestrian crossings and ensure safe vehicle-pedestrian interaction
• Provide assistance to guests who have forgotten where they parked.
• Pick up litter, debris, or objects that could damage vehicles or cause hazards
• Assist with seasonal tasks (rain prep, heat precautions, storm readiness)
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary.
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
• Follow established safety protocols at all times.
• Communicate professionally at all times with guests, clients, and teammates.

Skills, Knowledge and Expertise

• Basic problem-solving skills and attention to detail
• Ability to follow safety procedures and report hazards  
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous customer service experience, preferred

• At least 18 years of age
• Ability to work flexible schedules, including nights, weekends, holidays, and special events
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law

• Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
• Stand for extended periods of time, sometimes for entire duration of shift

• Work is performed outdoors for extended periods of time including up to the entire duration of shift.
• Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes

Benefits

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. 
• Life and AD&D:  Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones. 
• Short-Term Disability (STD): Income protection when you need time to recover. 
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn. 
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home 
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group). 
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family. 

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).