SSC Enrollment Specialist

IMPORTANT NOTICE:
This application must be completed in a single session. You will not be able to save your progress, so please ensure you have enough time to complete the entire application and have all required documents ready to attach before beginning. Incomplete submissions cannot be saved or resumed.

Application Preparation Checklist (Before You Begin)

To complete this application in one session, please have the following items ready to upload:

• Copy of Transcripts
  Unofficial or official college transcripts for all coursework completed.
• Letters of Recommendation
  Two letters of recommendation on letterhead written within the past two years, including one from a direct supervisor.
• Resume
• Cover Letter

In addition, you will be asked to respond to five long-answer questions.
Please ensure you have adequate time to thoughtfully complete these responses before starting the application.

BASIC FUNCTION OF POSITION:

As a key member of our Student Services Center (SSC) professional team and under the direct supervision of the
Student Services Coordinator, the SSC Enrollment Specialist performs clerical duties necessary to the enrollment
and placement of students, handle heavy telephones/emails/text messages, and providessupport to the SSC as
needed; has a good understanding of policies and proceduresrelated to keeping student (or similar confidential)
records; works cooperatively with staff to service students, parents and teachers.

REPRESENTATIVE DUTIES:
This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated
with this classification, but is intended to accurately reflect the principal essentials of the job elements.
• Collect and archive required documentsfor student enrollment
• Provide supportto families throughout the Enrollment Process by phone, email, text message, and in-person at
Resource Centers
• Troubleshoot Online Registration with families
• Maintain accurate records and files within the student information system
• Utilize additional databases in order to gather required student information
• Place new students on teacher rostersfor enrollment
• Reception Desk & Main Phone line coverage for all schools
• Perform regular and relief duties atoffice locations or functions
• Operate standard office machines and equipment
• Perform other duties as assigned or changed with or without notice.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:
• Any combination of training, experience, and/or education equivalent to one year of recent, full-time
equivalent paid office-clerical experience.
• Ability to maintain reliable on-site attendance and punctuality in accordance with assigned work schedule.
• Possession of a valid California driver's license and reliable transportation
• TB Clearance
• Obtain Criminal Justice Fingerprint/Background Clearance through the DOJ and FBI

KNOWLEDGE AND ABILITIES:
• Knowledge of modern office practices, procedures, and equipment
• Proficient operation of a computer, assigned software and standard business machines
• Record-keeping and filing techniques
• Correct English usage and grammar, strong oral and written communication skills
• Telephone techniques and etiquette
• Strong customer service and interpersonal skills using tact, patience, and courtesy
• Perform technical clerical work independently
• Determine appropriate action with clearly defined guidelines
• Understand, carry-out and give oral and written instructions
• Work cooperatively and respectfully with team members, staff, students, and parents
• Be flexible and readily adapt to new policies and procedures
• Respect confidential information
• Complete work with many interruptions
• Handle multiple phone lines

WORKING CONDITIONS:
ENVIRONMENT: Indoor, office setting; exposure to computer screens.
PHYSICAL REQUIREMENTS: Hearing and speaking to exchange information with students, staff, parents, and external persons; seeing to read, proofread, perform clerical tasks and periodic work on a computer screen; intermittent sitting, standing, and walking throughout the workday; dexterity of hands and fingers to operate a computer keyboard and other office equipment; kneeling, bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies; lifting light objects; occasional attendance at meetings or events at resource centers or external locations, with reliable transportation.

WORK LOCATION AND OPERATIONAL REQUIREMENTS: This position is primarily performed in an in-person educational environment to support the operational, instructional, compliance, and student service needs of Altus Schools. The employee will be required to work onsite up to five (5) days per week to support school operations, instructional continuity, student services, compliance functions, staff support, meetings, training, and other operational requirements necessary for the effective functioning of the schools. The ability to report onsite as assigned is considered an essential function of this position and is necessary to support collaboration, responsiveness, operational efficiency, supervision, and continuity of educational services.

LOCATION:

12-Month Workday Contract – 100% onsite (Monday-Friday)

APPLICATION INSTRUCTIONS:

The following items will be required with application submission:

• Copy of Transcript (Copy of college transcripts for all coursework completed)
• Letters of Recommendation (Two letters of recommendation on letterhead written within the past two years, including one from a direct supervisor)
• Cover Letter
• Resume

COMMENTS AND OTHER INFORMATION: 

Join Our Award-Winning Team at Altus Schools!

Altus Schools is a network of innovative, WASC-accredited public charter schools dedicated to transforming the lives of students in grades TK–12 through personalized education. For more than 30 years, Altus has redefined what learning can look like—offering students a flexible, individualized approach that meets them where they are and helps them achieve their personal and academic goals.

Our award-winning program features:

• Customized course plans built around each student’s needs and interests
• One-on-one teacher support in a caring, inclusive environment
• Individualized college and career planning to prepare students for the future
• Flexible scheduling that empowers students to take ownership of their learning

Altus Schools is proud to be a two-time recipient of the Malcolm Baldrige National Quality Award (2015 and 2021)—the nation’s highest honor for performance excellence. As the first K–12 school system to earn this distinction and the only educational organization to receive it twice, Altus sets the benchmark for quality, innovation, and continuous improvement in education.

Our unique “University Model” blends independent study with in-person labs and tutorials at safe, modern, and technology-rich resource centers across San Diego County, Riverside County, and San Bernardino County. Together, our educators, students, and families create a collaborative community that inspires success and lifelong learning.

Join Altus Schools—where innovation, support, and excellence come together to help every student thrive.

For more information visit our website at: altus4u.com

SELECTION PROCESS: 

Qualified applicants will first complete a brief work styles/behavioral survey. Candidates who successfully complete this initial phase will be invited to a panel interview with School Administrators. Candidates recommended from the first interview will advance to a final interview with the Deputy Superintendent School Services and Founding Director, and the Superintendent School Services and Founder.

Please note that not all applicants will be invited to interview, and only those selected will be contacted regarding next steps. Hiring decisions are made based on the full evaluation process, and we do not discuss our hiring decisions with applicants.

COMPENSATION AND BENEFITS:

Employees are eligible for coverage beginning the first day of the month following sixty (60) days of employment. The benefits package includes medical, dental, vision, chiropractic, and life insurance, and a variety of employee-paid voluntary benefits. The benefits are 100% employer-paid for the employee and all eligible dependents!

Equal Employment Opportunity: Altus Schools is an equal opportunity employer. It is our policy to afford equal employment and advancement opportunity to all qualified individuals without regard to race, color, gender, sex, sex stereotype, religious creed, marital/registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. This policy extends to all job applicants and employees and to all aspects of the employment relationship, including the hiring of new employees and the training, transfer, promotion, discipline, termination, compensation and benefits of existing employees.