Store Manager - Flagship Store

BUILT BY BROTHERS.

Founded in 2015 by three brothers in St. Louis, Missouri, The Normal Brand was built on a simple idea: Make Normal Better.

We’re not designers, we’re brothers who set out to create the clothing we couldn’t find ourselves: comfortable, high-quality, versatile pieces that fit effortlessly into everyday life. With a focus on comfort and timeless style, our products are made to move with you, wherever life takes you. 

At The Normal Brand, we believe that “normal” doesn’t have to mean ordinary. Our goal is to elevate the everyday with thoughtfully crafted essentials that look good, feel good, and work for any occasion.

Our mission is simple: “Make people’s days better, sell clothes, and have fun.”

JOB DESCRIPTION:

As a fast-growing apparel company selling clothing and accessories online and in more than 500 stores across the United States, we are excited to expand our team. Our flagship brick-and-mortar location in Clayton, Missouri is seeking a hardworking, personable, and goal-oriented Store Manager who embodies our three core values: Humble, Hungry, and Smart.

This store is designed to be a personalized experience, where maintaining a clean, enjoyable, and fun environment is essential. We are looking for a leader who can uphold these standards while inspiring their team to deliver exceptional service every day.

Responsibilities:

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire, develop, and lead team to drive and excellent customer experience and revenue
• Manage revenue, and payroll
• Recruit, hire, and retain store team 
• Implement high customer service standards throughout the store and team
• Create, maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory levels and communicate specific replenishment needs to HQ
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback to District Leader on all aspects of the business
• Mentor, develop team through clear communication
• Make a schedule that is adequately and efficiently staffed to business needs
• Educate and train team on product knowledge
• Participate in weekly calls with peers and District Leader
• Embrace an environment that is respectful in communication
• Responsible for securing store
  

Requirements

• 5+ years retail apparel management experience
• Eager to learn through feedback and solve problems in a fast-paced environment
• Proficient communication skills with HQ and store team- verbal and written
• Strategic Thinking and Planning skills 
• Self-starter
• Independent, goal oriented, data driven, competitive, and positive energy
• Inventory integrity
• Time management and merchandising abilities
• People person - approachable, friendly
• Proficiency with Microsoft Word, Excel and Google Drive
• Ability to adapt quickly to new systems and processes
• Change agent
• Flexible availability, nights, weekends and holidays

What will make you stand out:

• Multi-unit Store Manager
• 6+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- Awareness
• Experience as an apparel buyer

Benefits

• Paid salary, bi-weekly
• Bonus opportunities
• Employee Discount
• Health, dental, vision benefits available
• 401k

Please submit a cover letter along with your resume.

Job Type: Full-time