Store Operations Executive

<h2 id="responsibilities" class="font-editorial font-bold mb-2 mt-4 [.has-inline-images_&amp;]:clear-end text-lg first:mt-0 md:text-lg [hr+&amp;]:mt-4">Responsibilities</h2> <ul class="marker:text-quiet list-disc pl-8"> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Manage day-to-day operations of multiple e-commerce stores, ensuring optimal store condition and adherence to merchandising standards.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Coordinate with the Account Executive to set up pricing for new SKUs and ensure all product information is accurate and up to date.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Support the Account Executive team in planning and executing promotions (flash sales, discounts, bundles, gimmicks) across various e-commerce platforms.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Stay updated on current platform campaigns, tools, and policies, and proactively propose relevant campaign participation opportunities.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Monitor store performance daily (traffic, conversion, rating, reviews, penalties, etc.) and take action to maintain store stability and reputation.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Coordinate with internal teams (sales, marketing, design, warehouse) to ensure smooth execution of operations and campaigns.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Prepare regular reports and insights related to store performance and campaign results as needed.</p> </li> </ul> <hr class="bg-quiet h-px border-0"> <h2 id="requirements" class="font-editorial font-bold mb-2 mt-4 [.has-inline-images_&amp;]:clear-end text-lg first:mt-0 md:text-lg [hr+&amp;]:mt-4">Requirements</h2> <ul class="marker:text-quiet list-disc pl-8"> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Minimum Diploma or Bachelor’s Degree in Business, Marketing, Communications, or a related field.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">1–3 years of experience in e-commerce operations, marketplace management, or a similar role; e-commerce experience is mandatory.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Strong sales, negotiation, and presentation skills, with a proven ability to drive store performance and revenue.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Excellent interpersonal and communication skills, both written and verbal.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Proven ability to build and maintain strong professional relationships with clients, principals, and internal stakeholders.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Familiarity with major e-commerce platforms/marketplaces (e.g., Shopee, Tokopedia, TikTok Shop, Lazada) is a strong advantage.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Proficient in using basic office tools (Excel/Google Sheets, email, communication tools) for reporting and coordination.</p> </li> <li class="py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;>p]:pt-0 [&amp;>p]:mb-2 [&amp;>p]:my-0"> <p class="my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2">Detail-oriented, proactive, and able to work in a fast-paced, target-driven environment.</p> </li> </ul>