Senior Strategic Consultant (12-month FTC)

Who are Benifex? 💚💜

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀

Why you should apply

• Customers: Act as a trusted advisor to complex UK and enterprise customers

• Ownership: Take ownership of a varied portfolio and influence senior HR and reward stakeholders with real strategic impact

• Growth: Develop deep expertise in benefits strategy, market trends and thought leadership within a fast-growing tech business

• Collaboration: Work autonomously while collaborating closely with Customer Success, Sales, Product and Delivery teams

• Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025

• Work for a profitable, fast-growing market leader in the online reward and employee benefits space

Great benefits

Role overview

As a Senior Strategic Consultant on a 12-month fixed-term contract, you will own and manage a portfolio of 20 customers, acting as their employee benefits strategy expert. This role focuses on shaping benefits strategy, supporting renewals and upsell opportunities, and driving long-term customer value. You will work with a mix of mid-market and enterprise customers across the UK, with some global exposure. You will be an individual contributor role with high autonomy, visibility and impact across Benifex.

Responsibilities

• Own and manage a portfolio of approximately 20 customers

• Lead strategic benefits conversations as part of the renewal and growth cycle

• Advise customers on market trends, benefits design and implementation of new market benefits

• Build trusted relationships with senior HR, reward and leadership stakeholders

• Identify and support upsell, cross-sell and referral opportunities across Benifex offerings

• Collaborate closely with Customer Success, Sales, Product Development and Platform Delivery teams

• Create and contribute to thought leadership content, insights and customer-facing materials

• Represent Benifex at customer meetings, workshops and industry events

What we are looking for

• Experience in employee benefits, reward or HR consulting

• Proven experience advising mid-market and enterprise customers

• Strong benefits knowledge and ability to translate insight into clear strategy

• Strategic mindset with the ability to balance customer outcomes and commercial goals

• Confident, credible customer-facing communicator

• Comfortable working autonomously and taking ownership of a customer portfolio

• Proactive, curious and innovative approach to problem solving

Bonus points for:

• Experience working in complex B2B SaaS environments

• Exposure to global or multi-country benefits programmes

• Familiarity with benefits technology platforms

We want to make the application process as simple and fair as possible. That’s why we don’t ask for a cover letter for this role. Instead, you’ll find a few short questions in the application form. Your answers will help us understand your experience and skills in a more direct and relevant way.

Our interview process ✌

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

📞 Initial interview with the Talent team.
🧪 Online tests in numeracy and logical reasoning.
⏳ Interview with the hiring manager.
🤩 Final interview with a senior team member/director.

We look forward to receiving and reading your application!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.