Strategic Operations Manager, Marketplace & Planning

<p class="p1">&lt;gh-intro&gt; &lt;text&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">We are looking for an analytical and high-ownership Operations Manager to lead four of our most important domains in Lithuania: Planning &amp; Analysis, Marketplace, Riders, and Trust &amp; Safety. This is a high-impact role at the intersection of strategy and operations, directly supporting how Bolt operates in a key European market.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 4800€ to 6200€ and will depend on your skills, knowledge, and experience.</p> <p class="p1">&lt;/text&gt; &lt;/gh-intro&gt; &lt;gh-about-us&gt; &lt;title&gt;About us&lt;/title&gt; &lt;text&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!</p> <p class="p1">&lt;/text&gt; &lt;/gh-about-us&gt; &lt;gh-role-detail&gt; &lt;title&gt;About the role&lt;/title&gt; &lt;text&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">You will own the operational strategy across four interconnected pillars. Your focus will be on monitoring city performance, executing rider strategy, and ensuring compliance and safety standards across the platform. You will report to the General Manager and work cross-functionally with Growth Analytics, Central Operations, Legal, and Product teams.</p> <p class="p1">&lt;/text&gt; &lt;/gh-role-detail&gt; &lt;gh-responsibilities&gt; &lt;title&gt;Main tasks and responsibilities:&lt;/title&gt; &lt;bulletpoints&gt;</p> <ul> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Performance Tracking &amp; Planning: Monitor and track the business performance of cities within your region. Identify performance risks early and suggest corrective actions based on data.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Marketplace Optimization: Develop analytical models to optimize marketplace health. Suggest and implement price changes, budget allocations, and competition defense mechanisms to maintain market position.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Rider Growth: Lead the Rider domain with the primary objective of growing rider activity. Develop local programs to unlock new rider segments and expand Bolt's use cases beyond standard ride-hailing.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Competition &amp; Trends: Monitor market trends, competitor offerings, and partner earnings to ensure Bolt maintains a competitive advantage.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Team Leadership: Lead and develop a high-performing operations team, ensuring multiple workstreams are delivered on time and to a high standard.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&nbsp;&lt;point&gt;Regulatory Implementation: Work with Legal and Public Policy teams to translate local and EU regulations into scalable operational processes.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&nbsp;&lt;point&gt;Advocacy: Navigate local policies and transportation sector trends to ensure internal processes remain compliant and ahead of requirements.&lt;/point&gt;</li> </ul> <p class="p1">&lt;/bulletpoints&gt; &lt;/gh-responsibilities&gt; &lt;gh-requirements&gt; &lt;title&gt;About you:&lt;/title&gt; &lt;bulletpoints&gt;</p> <ul> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;You have 5+ years of experience in Operations, Consulting, Finance, Analytics, or a related analytical role. Experience working within tech, mobility, or a highly regulated industry is an advantage.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;You have experience managing or leading a team for at least 2 years (a big plus).&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;You have an entrepreneurial mindset – you spot opportunities, take ownership, and move with urgency without waiting to be asked.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;You are highly data-driven with excellent numerical skills. You are comfortable developing analytical and decision frameworks in Excel/Google Sheets to support your strategies and suggestions.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&nbsp;&lt;point&gt;You have a strong sense of ownership and a hands-on approach. You are a problem-solver who can navigate obstacles independently and stay focused on results.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;You are an excellent communicator in both Lithuanian and English, able to present confidently to senior internal and external audiences.&lt;/point&gt;</li> <li class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&nbsp;&lt;point&gt;You hold a Bachelor's degree or higher in Economics, Business, Finance, Engineering, or a related analytical field.&lt;/point&gt;</li> </ul> <p class="p1">&lt;/bulletpoints&gt; &lt;text&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying! &lt;/text&gt; &lt;/gh-requirements&gt;</p> <p class="p1">&lt;gh-perks&gt; &lt;title&gt;Why you'll love it here:&lt;/title&gt; &lt;bulletpoints&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Play a direct role in shaping the future of mobility.&lt;/point&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Impact millions of customers and partners in 600+ cities across 50 countries.&lt;/point&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Work in fast-moving autonomous teams with some of the smartest people in the world.&lt;/point&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Accelerate your professional growth with unique career opportunities.&lt;/point&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Get a rewarding salary and stock option package that lets you focus on doing your best work.&lt;/point&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.&lt;/point&gt;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&lt;point&gt;Take care of your physical and mental health with our wellness perks.&lt;/point&gt;</p> <p class="p1">&lt;/bulletpoints&gt; &lt;text&gt;*Some perks may differ depending on your location.&lt;/text&gt; &lt;/gh-perks&gt;</p><div class="content-conclusion"><p>#LI-Hybrid</p></div>