Strategy and Operations Manager, Driver Marketplace

About Veho

• Support test design, rollout, and analysis of incentives and driver acquisition models
• Develop, maintain, and improve dashboards that track marketplace health, driver supply, engagement, and performance
• Analyze trends in driver behavior, supply/demand imbalance, and route performance to inform decisions
• Automate manual workflows using SQL, GSheets, and lightweight tools to reduce operational burden
• Build scalable tracking frameworks to consolidate disparate data sources (e.g., feedback, sentiment, cohorts)
• Partner with senior team members to support weekly driver communications and live market-clearing strategies
• Participate in marketplace “on-call” rotations, which include occasional weekend coverage

• Analytical & Curious – You love digging into data, discovering patterns, and testing hypotheses
• Scrappy & Resourceful – You find ways to get things done even with limited resources or ambiguous direction
• Detail-Oriented & Reliable – You build clean dashboards, document your work, and check for accuracy
• Proactive Problem-Solver – You enjoy working through ambiguity and finding ways to make things better
• Communicative & Collaborative – You can explain your work clearly and work well across functions
• Growth-Oriented – You’re excited to learn, take feedback, and grow your career in operations and analytics
• Comfortable With Ambiguity – The business is growing and changing rapidly; you’re ready to solve tomorrow’s problems today
• Embraces AI as a force multiplier, uses AI to move faster and think bigger

• 3 years of experience in analytics, operations, consulting, or project support roles
• Consulting background strongly preferred – candidates with structured problem-solving and client-facing experience have thrived on this team
• High proficiency with SQL and Google Sheets; bonus for experience with Looker, Hex, or Tableau
• Comfort using AI tools and LLMs (e.g., Gemini, ChatGPT, Claude) to accelerate research and build
• Experience in a high-growth environment, marketplace, or logistics business is a plus
• Exposure to gig economy or marketplace dynamics is of interest, though not required
• Strong organizational skills and the ability to juggle multiple priorities