Strategy & Operations Associate

<div class="content-intro"><p>We're quickly growing and super excited for you to join us! </p></div><p><strong>About Topsort</strong></p> <p>At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed</p> <p>Today, Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.</p> <p>Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology.&nbsp;</p> <p><strong>Why Topsort? Why now?</strong></p> <p>Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.</p> <p><strong>What it’s like to work at Topsort</strong></p> <p>Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.</p> <p><strong>What is this role like？</strong></p> <p class="isSelectedEnd">We're looking for a highly driven Strategy &amp; Operations Associate to join Topsort in Boston/Somerville office. This role sits at the intersection of operations, business execution, problem-solving, and company building. You'll work closely with the leadership&nbsp; across the company, helping turn ideas into action and ensuring important initiatives actually get done. This is not a role for someone looking to manage from the sidelines. It's for someone who enjoys rolling up their sleeves, figuring things out, and doing whatever is needed to move a business forward.</p> <p class="isSelectedEnd">One week you might be helping evaluate a new market opportunity. The next, you could be building operational processes, coordinating a company-wide initiative, analyzing business performance, supporting a product launch, or solving a problem that's preventing a team from moving faster.&nbsp;You'll have visibility into how a high-growth startup operates, but more importantly, you'll be expected to contribute.&nbsp;</p> <p>If you're excited by ambiguity, learn quickly, enjoy solving problems, and want firsthand experience building a company, we'd love to meet you.</p> <ul> <li>Partner with leadership team on strategic and operational initiatives across the business.</li> <li>Drive special projects from idea to execution, coordinating stakeholders and ensuring follow-through.</li> <li>Analyze business performance, identify opportunities, and help inform decision-making.</li> <li>Build processes, systems, and documentation that help the company scale.</li> <li>Support cross-functional initiatives across Operations, Product, Go-to-Market, and Engineering teams.</li> <li>Conduct research, gather data, and turn findings into actionable recommendations.</li> <li>Help solve operational bottlenecks and improve how teams work together.</li> <li>Take ownership of projects that don't fit neatly into a single department but are critical to company growth.</li> </ul> <p><strong>What (we think) you need to be successful </strong>- we’re open to not checking all the boxes and be proven wrong by outlier candidates as well!&nbsp;</p> <ul> <li>0–3 years of experience in consulting, operations, business analysis, startups, finance, product operations, project management, or a related field.</li> <li>Recent graduates with exceptional academic or entrepreneurial are encouraged to apply.</li> <li>Experience with data analysis, AI tools or business intelligence platforms is a plus.</li> <li>Ability to thrive under pressure and operate under a fast paced environment with intensity.</li> <li>Fearless attitude - ability to dive into the unknown, research and quickly learn about a new topic and become a subject matter expert on it.</li> <li>Comfortable operating in ambiguity and figuring things out independently.</li> </ul> <div class="p-rich_text_section"><strong data-stringify-type="bold">What We Value</strong><br>At Topsort, we seek professionals who embody the following qualities to drive our mission forward:</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Deep dive into details</strong>: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Team first</strong>: A low need for individual recognition, always prioritizing collective results over personal credit.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">You thrive with ambiguity</strong>: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Adaptability</strong>: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Urgency</strong>: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Curiosity</strong>: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.</li> </ul><div class="content-conclusion"><p>Do you sound like the right fit? Let's dive right in!&nbsp;</p></div>