Strategy & Revenue operations manager

Key Responsibilities

Marketplace Performance Ownership

• Own end-to-end performance of assigned markets or order types against key KPIs (growth, revenue, utilization, margins etc).
• Monitor market or order type health through core marketplace metrics and identify performance gaps, risks, and opportunities.
• Drive corrective actions and optimization initiatives to improve efficiency and profitability.

Pricing & Revenue Optimization

• Define, test, and optimize pricing levers based on local market dynamics and business objectives.
• Evaluate pricing impact on rider behavior, supply engagement, and overall marketplace balance.
• Partner with Product and Analytics to implement pricing logic and ensure correct execution in systems.

Supply & Demand Management

• Analyze supply-demand dynamics to maintain a healthy and efficient marketplace.
• Recommend actions to improve availability, utilization, and service reliability.
• Coordinate with regional operations teams to adapt strategies to local constraints and conditions.

Analytics & Decision Support

• Use data and dashboards to track performance, diagnose issues, and inform decision-making.
• Partner with Finance and Analytics on investment analysis, market business cases, and performance reviews.
• Prepare clear, structured insights and recommendations for senior stakeholders.

Cross-Functional Collaboration

• Act as a key interface between Operations, Product, Analytics, Finance, and Regional teams.
• Align stakeholders around priorities, timelines, and expected outcomes.
• Drive execution of cross-functional initiatives from problem definition to post-implementation review.

Skills, Knowledge & Expertise

• 2+ years of experience in operations, revenue management, strategy, analytics, or consulting (marketplace or mobility experience is a strong plus).
• Strong analytical skills and experience working with large datasets to drive business decisions.
• Proficient in Excel and SQL; experience with BI tools (Power BI, Tableau) required; Python is a plus.
• Solid understanding of unit economics, pricing mechanics, and marketplace dynamics.
• Comfortable owning ambiguous problem spaces and driving decisions in a fast-paced environment.
• Strong stakeholder management and communication skills.
• Structured thinker with a bias toward execution and measurable impact.

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.
• Annual salary from 71 800 EUR gross.