Streetworks Coordinator

Key Responsibilities

• Monitor and process site stop notifications received via GTM emails, ensuring updates are accurately captured across F&C and L&P/Civils.

• Act as the first point of contact for operational crews regarding permit starts, including resolving FSM issues and supporting new crews.
• Coordinate with Streetworks/Scheduling to initiate permits where jobs cannot be dispatched via FSM.

• Ensure all late starts, stops, and Fixed Penalty Notices (FPNs) are supported with clear and accurate notes outlining the reasons.
•  Apply appropriate accountability, including escalation to CSP where issues are attributable to coordination activities.

• Manage permits raised in error by requesting revert starts and coordinating rebuilds through the TMA inbox.

• Maintain and utilise the completions list to identify jobs requiring rebuild, ensuring these are sent to STW via the TMA inbox.
• Treat rejected and suspended jobs as aborted and arrange timely rebuilds through the appropriate process 

• Ensure all parked jobs have clearly recorded reasons and are reviewed and communicated appropriately.
• Coordinate with STW to manage permit ownership for parked jobs.

• Maintain accurate and timely updates across all systems, including FSM, SAP, Street Manager, and shared inboxes.

• Support CSP in identifying and maintaining effective cover arrangements across teams, management, and planning functions to ensure continuity of service.

Skills, Knowledge & Expertise

• Experience within Utilities or a similar operational environment is desirable
• Previous experience in a planning or coordination role
• Strong organisational skills with the ability to prioritise and manage workload effectively
• Ability to work under pressure and meet deadlines
• Excellent communication skills
• High attention to detail with a logical approach to problem-solving

Job Benefits