Subrogation Claims Specialist

Key Responsibilities

• Review and assess workers' compensation claim files to identify viable subrogation potential
• Conduct detailed investigations to determine third-party liability through accident reports, witness statements, medical records, and other evidence
• Maintain an active pending of approximately 200+ claim files, ensuring timely and accurate file documentation, diary maintenance, email and correspondence review, and task execution
• Collaborate with clients to provide updates, recommendations, and recovery strategies in accordance with specific authority levels and settlement guidelines
• Negotiate settlements with third parties, attorneys, and carriers, while protecting client interests and ensuring compliance with applicable laws and regulations
• Work both independently and as part of a collaborative team to achieve recovery targets and meet organizational goals
• Maintain proficiency with internal systems and tracking tools to manage case progress and reporting
• Stay current on state-specific workers’ compensation and subrogation statutes, especially within Florida and any other assigned jurisdictions
• Provide guidance and support to junior team members or contribute to cross-functional projects as needed
• Support company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
• Perform other duties as assigned
  
  

Skills, knowledge & expertise

• Bachelor’s degree from an accredited institution preferred
• Minimum of 10 years of experience in the insurance industry, with at least 5 years focused on workers’ compensation subrogation
• Proven experience handling Florida workers’ compensation claims: multi-state experience is a plus
• Experience working within a subrogation unit or recovery department preferred
• Prior experience working directly with legal counsel and third-party administrators preferred
• Strong knowledge of subrogation processes, legal principles, and negotiation tactics
• Demonstrated ability to analyze claim documentation, identify recovery potential, and drive timely resolution
• Excellent verbal and written communication skills
• Strong investigative, analytical, and problem-solving abilities
• High level of attention to detail and accuracy in documentation
• Proficiency in Microsoft Word and Excel
• Strong organizational and time management skills to handle a high-volume caseload
• Professional, consultative demeanor with the ability to build effective working relationships
• Ability to work independently with minimal supervision, while collaborating as needed in a team-oriented environment
  
  

Equal Employment Opportunity & Legal Notices

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage