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- Employment
- Permanent Full Time
About the role
- Guest NPS & retail shopping experience feedback
- eNPS & team engagement
- P&L delivery vs. budget
- Payroll & labour productivity
- RPRPRT – Right People, Right Place, Right Time
- Audit & compliance results (H&S, Food Safety, Retail Standards, Cash Management)
- Team retention & development progress.
General Duties & Key Accountabilities
Commercial Performance
2. Guest Experience
People Leadership
. Operations & Compliance
Financial Control
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