Supervisor, Food & Beverage - 2026

RESPONSIBILITIES

• Supervises food and beverage staff and the activities of the food and beverage operations and services.
• Monitors and tracks sales and recommends strategies to achieve sales and performance goals.
• Carries out management responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations.
• Ensure all venues are always presentable and ready for service.
• Handle guest complaints according to provided guidelines.
• Provide coaching and guidance to seasonal FOH F&B team.
• Regular checks of cashier’s paperwork, deposits, tips and correct closeouts of the POS system.
• Hold pre-shift meetings with all FOH Team Members.
• Partners with F&B leadership team to uphold safety, service and company expectations. 
• Maintain safe and healthy work environment by following company standards and sanitation guidelines. 
• Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance.

REQUIREMENTS

• Proficiency in the use of computer business applications, with working knowledge of computerized point of sales (POS) systems.
• Minimum age of 18 years required to serve alcohol in the State of Alaska.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

• Must have or be able to obtain a valid Alaska Food Handler's Card.
• Must have or be able to obtain a valid alcohol safety card for the State of Alaska. 
• Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. 
• Ability to work in a fast-paced environment with multiple tasks and external influences. 
• Ability to work independently with minimal supervision while achieving daily goals. 
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
• Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program 
• Experience – Of a lifetime!  
• Rewards & Incentives 
• Community Service 
• Employee Activities 
• Professional Growth