Supervisor Hotel Operations (m/f/d)

<p style="text-align: center;"><img style="max-width: 100%;" src="https://assets.ruby-hotels.com/Ruby-PC/Hotel-Header/01.jpg" alt="" width="100%"><br><span style="color: rgb(0, 0, 0);"><span style="font-size: 10pt;"><strong>At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better </strong></span><span style="font-size: 10pt;"><strong>together. At Ruby, we keep breaking new ground.</strong></span></span></p> <p style="text-align: left;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">Hey Sunshine,</span></p> <p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);">You think travelling is more than just the next summer holiday, but the <strong>feeling of being at home anywhere in the world</strong>? That your workplace should be a place with <strong>personality and soul</strong>, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the <strong>heartbeat of our <a href="https://www.ruby-hotels.com/en/destinations/dublin/ruby-molly" target="_blank"><span style="color: rgb(0, 0, 0);">Ruby Molly</span></a></strong>.</span></p> <p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);">We are a fast-growing hospitality group with existing hotels and workspaces in some of <strong>Europe's most exciting locations</strong> and many more projects under construction. We <strong>break new ground</strong> with our <strong>Lean Luxury philosophy</strong>, creating a contemporary and affordable form of luxury.</span></p> <p class="text-element-body_text" style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 10pt;"><strong>Join us and make it your own story</strong></span></p> <p class="text-element-body_text" style="text-align: left;"><span style="color: rgb(204, 0, 49); font-size: 10pt;"><strong>Trust us, you won't get bored, as you:</strong></span></p> <ul> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">actively work in the service, taking the lead as shift supervisor, ensuring everything runs smoothly, whether behind the bar, in service, or at the front office</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">make sure all service, quality, and hygiene standards are met – always with an eye for detail</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">take charge of training, coaching, and onboarding new team members</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">handle communication and ensure that all information flows smoothly within the team</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">take guest feedback seriously and ensure a quick and efficient resolution</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">share your insider tips for the best hotspots in the city with our guests, ensuring they feel at home from the first moment to the last drink</span></li> </ul> <p><span style="font-size: 10pt; color: rgb(204, 0, 49);"><strong>We've been waiting for you, since you have/are:&nbsp;</strong></span></p> <ul> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">already gained experience in a similar position, ideally in the trendy hospitality or lifestyle hotel industry</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">flexible and ready to work in shifts</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">counting reliability, multitasking and your willingness to learn among your strengths</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">carrying yourself confidently, bring lots of joy to your work, and humour is just part of who you are</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">enjoying working with international, demanding guests and know exactly how to handle their various needs with a smart approach</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">speaking English fluently</span></li> </ul> <p><span style="font-size: 10pt; color: rgb(0, 0, 0);"><br><br></span></p> <p style="text-align: center;"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><strong>What's in for you? That's how we groove:</strong></span></p> <table style="border-collapse: collapse; width: 100%; height: 372.141px; border-width: 0px; border-style: none; margin-left: auto; margin-right: auto;" border="1"> <tbody> <tr style="height: 165.594px;"> <td style="text-align: left; height: 165.594px; border-width: 0px; padding: 1px; line-height: 1.2;"> <p style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><a style="color: rgb(204, 0, 49);" href="https://open.spotify.com/intl-de/track/0VhhaYztcRWc7PEjJCjr1g" target="_blank"><strong>Ruby, Ruby, Ruby</strong></a></span></span></p> <ul> <li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?</span></li> <li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">better together – at work, during team events or just because it’s Monday 😉</span></li> </ul> </td> <td style="text-align: left; height: 165.594px; border-width: 0px; padding: 1px; line-height: 1.2;"> <p style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 10pt;"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><a style="color: rgb(204, 0, 49);" href="https://open.spotify.com/intl-de/track/3lrNq7iGL5r3KS93YiKAbC" target="_blank"><strong>'Cause I'm having a good time</strong></a></span></span></p> <ul> <li class="text-element-body_text" style="color: rgb(0, 0, 0); font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">less work, same money – for us, full-time means 35 hours and every hour counts</span></li> <li class="text-element-body_text" style="color: rgb(0, 0, 0); font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">no more excuses – we support your sports program</span></li> <li class="text-element-body_text" style="color: rgb(0, 0, 0); font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">LEGEN...wait for it...DARY staff rates - for you and your travel buddy</span></li> </ul> </td> </tr> <tr style="height: 186.891px;"> <td style="height: 186.891px; border-width: 0px; padding: 1px; line-height: 1.2;"> <p style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><strong><a style="color: rgb(204, 0, 49);" href="https://open.spotify.com/intl-de/track/7tqhbajSfrz2F7E1Z75ASX"><span style="font-size: 10pt;">Money, Money, Money</span></a></strong></span></span></p> <ul> <li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">sip, snack, repeat - with your Ruby F&amp;B Credit</span></li> <li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">no matter how you get to work – a mobility allowance comes on top</span></li> <li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews</span></li> </ul> </td> <td style="height: 186.891px; border-width: 0px; padding: 1px; line-height: 1.2;"> <p style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><span style="font-size: 10pt;"><strong><span style="color: rgb(204, 0, 49);"><a style="color: rgb(204, 0, 49);" href="https://open.spotify.com/intl-de/track/7tqhbajSfrz2F7E1Z75ASX">Ain't no mountain high enough</a></span></strong></span></span></span></p> <ul> <li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does</span></li> <li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it<br><br></span></li> </ul> </td> </tr> </tbody> </table> <div class="text-element editable-element editable-text-element" data-v-fd08594a=""> <p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><strong>Where have you been so long?</strong></span></p> <p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);">Whether you’re a <strong>social butterfly</strong> with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and <strong>behind-the-scenes magic</strong> -&nbsp;there’s a place for you at Ruby. We’re always looking for <strong>friendly faces and passionate team players</strong>.&nbsp;</span></p> <p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);">Not perfect CVs, but <strong>great personalities</strong>, who’ll help us create hotels and workspaces with <strong>character and soul</strong>. So, whatever makes you tick, join us and start your Ruby story.<br><br></span></p> </div> <div class="text-element editable-element editable-text-element" data-v-fd08594a=""> <div> <p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><strong>Diversity, Equity &amp; Inclusion</strong></span></p> <p class="text-element-body_text"><span style="color: rgb(0, 0, 0);"><span style="font-size: 10pt;">We believe that...<br></span><span style="font-size: 10pt;">...you can love whoever you want to<br></span><span style="font-size: 10pt;">...you should decide for yourself whether and with which pronouns you would like to be addressed<br></span><span style="font-size: 10pt;">...you can be proud of your heritage and culture<br></span><span style="font-size: 10pt;">...you don't have to justify your religion or world view<br></span><span style="font-size: 10pt;">...you are good, just as you are and make our team and Ruby's diversity unique</span></span></p> <p class="text-element-body_text"><span style="color: rgb(0, 0, 0);"><span style="font-size: 10pt;">We can't deal with: isms<br></span><span style="font-size: 10pt;">Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.<br><br></span></span></p> </div> </div> <p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">If you want to know what to expect, listen to&nbsp;<strong>Alex story from our Ruby Lucy in London</strong>. You can find even more&nbsp;<strong>Ruby Stories</strong>&nbsp;here:</span></p> <p style="text-align: center;"><span style="color: rgb(0, 0, 0);"><span style="font-size: 10pt;"><a style="color: rgb(0, 0, 0);" href="https://www.ruby-hotels.com/en/career/stories" target="_top">www.ruby-hotels.com/stories</a></span></span></p> <p><iframe src="https://www.youtube.com/embed/oc2kYTCUob0?list=PLs713mwmcE44RCCCNcEXppghILFowqc3z&amp;index=24" width="100%" height="350"></iframe></p> <p>&nbsp;</p><div class="content-conclusion"><div class="text-element"> <div> <h3 class="text-element-header_text-3" style="text-align: center;"><span style="font-size: 10pt; color: rgb(204, 0, 49);">Get to know our People &amp; Culture Team</span></h3> </div> </div> <div class="text-element"> <p class="text-element-body_text" style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);">Any questions about our pitch? Then contact us at <a style="color: rgb(0, 0, 0);" href="mailto:jobs@ruby-hotels.com" target="_top">jobs@ruby-hotels.com</a>&nbsp;or +49 89 125 095 220.</span></p> <p class="text-element-body_text" style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);">Your Ruby Recruitment Team</span></p> <p class="text-element-body_text" style="text-align: center;"><img src="https://assets.ruby-hotels.com/Ruby-PC/PC-Team/PC-gro%C3%9F.jpg" alt="" width="100%" style="max-width: 100%;"></p> </div> <p>&nbsp;</p> <p style="text-align: center;">&nbsp;</p></div>