Supervisor Warehouse

Title:  Warehouse Supervisor

Reports to:  Operations Manager or Warehouse Manager

Customers served:  External – All Summit customers; Internal – Summit warehouse, counter and sales associates

Role Summary

• Supervise all receiving, warehousing, and distribution operations.
• Coordinate and enforce all program, operational, and personnel policies and procedures.
• Supervise all other warehouse associates and drivers.
• Lead and mentor warehouse staff by coaching, counseling, and disciplining employees with SCL or Ops Manager.
• Complete warehouse operational requirements by scheduling and assigning employees and following up on work results.
• Implement and maintain lean initiatives and culture.
• Maintain physical condition of equipment, issuing work orders for repair and requisitions for replacement.
• Assist other warehouse/driver associates with preparing orders for shipment as necessary.
• Package and ship Summit products as necessary.
• Receive products on daily basis to replenish inventory.
• Make sure inventory is stocked appropriately at all times.
• Understand product capabilities, warranties, usages and challenges to further educate and serve customers.
• Ensure warehouse and respective outside areas are neat and clean at all times.

Essential Qualifications and Experience

• 3 years warehouse and/or driver experience
• Previous leadership experience
• Ability to build relationships with and supervise others
• Strong customer service orientation
• Time management – strong ability to organize and manage multiple priorities
• Flexibility – ability to effectively adapt to change
• Basic computer skills and knowledge of Microsoft Office
• Valid driver's license and an excellent driving record

Beneficial Skills and Experience

• Previous supervisory experience within a warehouse
• Ability to perform duties with minimal supervision or guidance
• Desire to complete EPEC series and other Summit trainings

Physical Challenges

• Ability to lift 50+ pounds on a regular basis
• Ability to operate standard warehouse equipment
• Ability to operate commercial vehicles
• Ability to climb stairs

Reporting to the position:  Warehouse associates, drivers

FLSA Status:  Non-Exempt