Supplier Relationship Manager

Key Responsibilities

• Develop and manage strategic relationships with key suppliers to support the successful delivery of the East West Rail programme. 
• Act as the primary point of contact for supplier relationship management activities across allocated contracts and supplier portfolios. 
• Monitor supplier performance against agreed contractual obligations, KPIs and service levels. 
• Facilitate regular supplier performance reviews and governance meetings, identifying opportunities for improvement and innovation. 
• Work collaboratively with internal stakeholders across Commercial, Programme Delivery, Finance and other functions to ensure effective supplier engagement. 
• Identify and manage supplier-related risks and issues, ensuring they are escalated and resolved appropriately. 
• Drive continuous improvement initiatives with suppliers to enhance performance, value for money and delivery outcomes. 
• Support the development and implementation of supplier relationship management strategies and frameworks. 
• Ensure supplier compliance with contractual requirements, governance processes and ensure supplier performance PA23 notices are issued. 
• Provide insight and reporting on supplier performance and relationship health to senior stakeholders. 
• Promote collaborative working and partnership behaviours across the supply chain. 
• Support the Commercial function in managing supplier disputes, performance concerns and improvement plans where required.

Skills Knowledge and Expertise

• Proven experience in Supplier Relationship Management, Contract Management or Commercial Management. 
• Strong stakeholder management skills with the ability to build effective relationships with internal teams and external suppliers. 
• Excellent communication and influencing skills, both verbal and written. 
• Experience managing supplier performance through KPIs, governance frameworks and performance reviews. 
• Good understanding of the procurement and contract management lifecycle. 
• Experience identifying and managing supplier risks and performance issues. 
• Ability to analyse supplier performance data and provide clear reporting and insight.

• Power BI dashboard experience. 
• Experience working within complex infrastructure, construction, rail, or public sector environments is advantageous. 
• Knowledge of procurement systems such as SAP or Jaggaer.

Benefits

• Competitive salary that reflects your skills and experience 
• Up to 12% employer pension contribution to support your future 
• 36 days annual leave (including bank holidays) plus the option to buy up to 2 extra days 
• 2 volunteering days, a chance for you to give back to the community 
• Enhanced family-friendly policies to support you and your loved ones 
• Life assurance (4x your annual salary) for peace of mind 
• Employee Assistance Programme for confidential support when you need it 
• Access to Perkbox for a wide range of discounts and wellbeing benefits 
• Recognition programme, including on-the-spot and annual awards 
• Advanced learning and development opportunities to help you grow.