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- Part-time
About the role
Key Responsibilities
Skills, Knowledge and Expertise
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience in a technical support role, preferably within a software or technology environment.
- Strong understanding of operating systems, networking, and software applications.
- Excellent problem-solving and troubleshooting skills with a keen attention to detail.
- Outstanding communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical users.
- Experience with ticketing systems and support tools.
- Ability to work collaboratively in a team environment and manage multiple tasks effectively.
Benefits
Perks & benefits
- Dental Insurance
- Medical Insurance
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