Support Engineer (tier 2)
Prosum Technology Services
About the role
Job Description The Support Engineer is a Tier-2 technical position within Prosum's Managed Services division. This individual will monitor our clients’ systems, respond to alerts, and assist them with hardware and software problems via phone, email or remote control tools. The Support Engineer troubleshoots network performance issues, recommends upgrades, deploy patches, and application updates. The ideal candidate has 2-5 years’ experience supporting Microsoft servers, PCs, laptops, and networ…
Read the full description on the original posting.
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