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- Employment
- Full-time
About the role
Key Responsibilities
- Provide outstanding help and support to our UK clients and their employees across the globe
- Managing telephonic queries in a professional and friendly manner
- Accurate and well-written answers to incoming queries
- Fast resolution to queries and problems
Skills, Knowledge and Expertise
- Fluent written and spoken English
- Forward-thinking, positive and self-motivated
- The ability, to demonstrate excellent verbal and written communication skills in English and to be customer-focused
- Confident computer user including navigating websites and online software
- Excited to learn new things and willing to invest personal time and energy in improvement
- Flexible with the ability to work independently and as part of a team
The Interview Process:
- Video call with a member of the Talent Acquisition Team
- Employee Experience Test to complete in 15-20 minutes for the final interview. This will be shared 30 minutes before your final interview
- Final stage interview with Support Team Managers in Employee Support
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