Back to all jobs
P

Swedish Speaking Customer Support for Online Travel Agency -Remote in Greece

Patrique Mercier Recruitment By Nellie

WorldwideRemote10mo ago
Employment
Full-time

About the role

Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with dynamic career opportunities. We are currently seeking a Swedish Speaking Customer Support Representative for an Online Travel Agency. This role is perfect for individuals who are passionate about travel and excel at providing exceptional customer service to Swedish-speaking clients.


Responsibilities

  • Provide top-notch customer support to Swedish-speaking clients regarding their travel inquiries via phone, email, and chat.
  • Assist customers with bookings, itinerary questions, and service details.
  • Effectively resolve complaints and issues to ensure a smooth travel experience for customers.
  • Maintain accurate records of customer interactions and ensure the timely follow-up on outstanding inquiries.
  • Collaborate with travel partners and internal teams to address customer needs efficiently.
  • Educate clients about travel options, policies, and safety measures.
  • Gather and analyze customer feedback to contribute to service improvements.

Requirements

  • Fluency in Swedish and English, both written and spoken.
  • Experience in customer service, particularly in the travel or hospitality sector.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Proficient in CRM systems and standard office applications.
  • Detail-oriented and able to manage multiple tasks in a fast-paced environment.
  • Strong problem-solving skills and the ability to work independently.
  • Flexibility to work varied hours, including weekends and holidays if necessary.

Benefits

  •  Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

Perks & benefits

  • Medical Insurance

758,000+ hidden jobs like this

Patrique Mercier Recruitment By Nellie and thousands of companies post here first — often days before LinkedIn or Indeed. Your first 5 applications are free; go Pro to apply without limits.

Everything Pro unlocks:

  • Unlimited applications — free stops at 5
  • Track every application in one place
  • Apply straight to the source, one click
  • Save & organize roles you love
  • Roles pulled from company boards before the big sites

Weekly

$9.99
$4.99/week

For an active search. Cancel anytime.

Most popular

Monthly

$24.99
$12.99/month

The smart pick. Save 35% vs weekly.

Lifetime

$99
$49.99once

Pay once. Every future feature, forever.