System Analyst (BA)

Your day-to-day activities:

• Gather, analyze, and document business and functional requirements from stakeholders and product owners.
• Translate business needs into clear user stories, acceptance criteria, and system specifications.
• Create and maintain process flow diagrams, use cases, data flow diagrams, and other analysis artifacts.
• Facilitate requirements workshops and stakeholder interviews to elicit needs and validate understanding.
• Collaborate with engineers, QA, and designers to ensure requirements are clearly understood and testable.
• Support backlog grooming and sprint planning by ensuring stories are refined, estimated, and ready for development.
• Perform gap analysis between current and desired system states and recommend solutions.
• Assist in UAT planning and execution, coordinating business stakeholders through the testing process.
• Work with development team through the release step process and assist with Change Management process 
• Track and manage requirements traceability throughout the delivery lifecycle.
• Identify risks, dependencies, and ambiguities early and escalate to appropriate stakeholders.
• Assist with bug and incident investigation and triaging 
• Project Management: work with team members to adhere to project milestones 
• As a Senior team member, you will be expected to actively participate in our hiring processes by serving on interview panels for future roles across the company.

You’re a perfect match if you have:

• 4+ years of experience in business analysis or systems analysis in a technology environment.
• Demonstrated ability to write clear user stories, acceptance criteria, and functional specifications.
• Proficiency in process mapping and workflow documentation techniques.
• Experience facilitating requirements workshops and stakeholder interviews.
• Familiarity with Agile delivery methodologies and sprint-based delivery models.
• Strong written and verbal communication and interpersonal skills.
• Experience with tools such as Jira, Confluence, Lucidchart, or Visio.
• Experience with SDLC 
• Experience with data analysis and SQL

• Experience in healthcare IT or clinical platform environments.
• CBAP, CCBA, or equivalent business analysis certification.
• Familiarity with UX design principles and design thinking.
• Background working with diverse teams across multiple timezones or distributed delivery teams.