System Engineer [Remote OR Hybrid]

• Medical- Company pays 100% of the base plan for the employee and family
• Dental & Vision
• 401(k) with employer matching
• Accrued Paid Time Off
• 9 Paid Holidays
• Career Pathing

Purpose

•  Implement and support firewall, VPN, routing, switching, and wireless networking solutions 
•  Assist with client network discovery, documentation, and infrastructure assessments 
•  Design and deploy wireless networking solutions across various client environments 
•  Support virtualization and remote access technologies including VMware, Hyper-V, RDS, Citrix, and VPN solutions 

•  Support Windows Server and Active Directory environments 
•  Assist with Microsoft 365, SharePoint, Azure, and Azure Virtual Desktop deployments and migrations 
•  Support Office 365 and G Suite environments 
•  Assist with cloud infrastructure administration and modernization initiatives 

• Independently lead technical projects, deployments, upgrades, and infrastructure implementations
• Collaborate with other departments and technical resources to deliver successful client solutions
• Troubleshoot infrastructure and systems-related issues across multiple technologies
• Maintain accurate technical documentation, project notes, and client communication
• Manage priorities effectively while handling multiple client environments and projects
• Adapt to evolving technologies and changing business requirements

What We’re Looking For

•  Preferred 3+ years of IT project experience 
•  Strong experience with Microsoft technologies including SharePoint, Azure, and Azure Virtual Desktop 
•  Excellent customer service and communication skills 
•  Strong analytical and problem-solving abilities 
•  Ability to quickly learn new technologies and adapt to changing environments 
•  Ability to collaborate effectively within a team environment 
•  Strong organizational and time management skills with the ability to manage multiple priorities

•  Bachelor’s degree in a related field or equivalent experience 
•  Previous Managed Services Provider (MSP) experience highly preferred 
•  Experience with PSA and/or RMM platforms preferred 

•  CCNA or equivalent networking certification 
•  CompTIA Network+ or Security+ 
•  Microsoft Server or Cloud certifications 
•  VMware certifications

You will be working with the following technologies on a daily basis:

• Microsoft Windows and Mac
• Microsoft Windows Server/Active Directory
• Office 365 / G Suite
• Microsoft Azure 
• Microsoft SQL
• Microsoft Exchange
• SonicWALL, Cisco
• Remote Access: RDS, Citrix, VPN
• Virtualization: VMware, Microsoft Hyper-V 
• Wireless: Ruckus, Unifi, Meraki