Systems Administrator

<div class="content-intro"><p class="x_MsoNormal"><span style="font-size: 12pt;">We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.</span></p> <p class="x_MsoNormal"><span style="font-size: 12pt;">The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.</span></p> <p class="x_MsoNormal"><span style="font-size: 12pt;">But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.</span></p> <p class="x_MsoNormal"><span style="font-size: 12pt;"><span style="text-decoration: underline;"><strong><span data-teams="true"><em>Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future.</em></span></strong></span></span></p></div><p><span style="text-decoration: underline;"><strong>Position Summary:</strong></span></p> <p>We are seeking a Systems Administrator with 3–6 years of experience to support and maintain our IT environment across endpoints, cloud platforms, and SaaS applications. This role is ideal for someone who is hands-on, detail-oriented, and comfortable working across Windows and macOS systems, identity platforms, and modern cloud-based tooling. As part of the help desk staff, you’ll interact with every department at Pareto Health. You’ll play a key role in ensuring reliability, security, and scalability of our systems while supporting end users and internal teams as well as interfacing with external partners and vendors.</p> <p><span style="text-decoration: underline;"><strong>Key Responsibilities:</strong></span></p> <ul> <li>Provide Tier 1 and 2 support to end users and collaborate with internal IT and external support teams</li> <li>Administer and support <strong>Windows and macOS environments and users</strong>, including provisioning, configuration, patching, and troubleshooting</li> <li>Manage <strong>device and user lifecycle</strong> (onboarding, offboarding, inventory, compliance) using MDM tools (e.g., Intune, NinjaOne, Kandji, jamf, or similar)</li> <li>Administer <strong>Microsoft 365</strong> (Entra ID/Azure AD, Exchange Online, Teams, SharePoint) including user management, licensing, and policies</li> <li>Manage and support <strong>SaaS applications</strong> (e.g., Salesforce, Dropbox, Jira, Asana, etc.), including user provisioning, SSO configuration, and access control</li> <li>Assist in implementing and maintaining <strong>security best practices</strong>, including endpoint protection, vulnerability remediation, and audit readiness</li> <li><strong>Troubleshoot identity and access management (IAM)</strong> systems, including SSO, MFA, and role-based access controls</li> <li>Support <strong>AI tools and environments</strong> (e.g., OpenAI, Copilot, internal AI platforms), including access, governance, and usage monitoring</li> <li>Monitor system performance and reliability; troubleshoot issues and escalate when necessary</li> <li>Maintain documentation for systems, processes, and configurations</li> <li>Assist with <strong>software licensing management</strong> and vendor coordination</li> <li>Occasional on-call or off-hours assistance for business-impacting emergency help.</li> </ul> <p><span style="text-decoration: underline;"><strong>Skills:</strong></span></p> <ul> <li>Strong working knowledge of <strong>Windows and macOS administration</strong></li> <li>Experience with <strong>Microsoft 365 / Entra ID (Azure AD)</strong> and related services</li> <li>Experience with <strong>MDM solutions</strong> (Intune, NinjaOne, Kandji, JAMF)</li> <li>Understanding of <strong>identity management</strong>, SSO (SAML/OIDC), and MFA</li> <li>Working knowledge of <strong>basic security principles</strong> (least privilege, endpoint security, patching, logging) and tools including <strong>EDR, MDR, SIEM</strong>, etc.</li> <li>Experience managing <strong>SaaS platforms</strong> and user provisioning workflows</li> <li>Strong troubleshooting and problem-solving skills</li> <li>Ability to manage multiple priorities in a fast-paced environment</li> <li>Other relevant skills, not strictly required:</li> </ul> <ul> <li> <ul> <li>Familiarity with <strong>AWS core services</strong>, especially IAM and EC2</li> <li>Basic scripting skills (PowerShell, Bash, or similar)</li> </ul> </li> </ul> <p><strong>Required Skills &amp; Qualifications:</strong></p> <ul> <li>3–6 years of experience in a <strong>systems administration or IT operations role</strong></li> <li>Experience supporting a <strong>mixed OS environment</strong> (Windows and macOS)</li> <li>Hands-on experience with <strong>cloud platforms</strong> (Microsoft 365, AWS)</li> <li>Experience with <strong>identity providers</strong> (Entra ID, Okta, or similar)</li> <li>Familiarity with <strong>AI tools/platforms</strong></li> <li>Exposure to <strong>security and compliance practices</strong> (SOC 2, ISO, etc.) is a plus</li> <li>Certifications in Azure or AWS administration are a plus.</li> </ul> <p><span style="text-decoration: underline;"><strong>Other Requirements:</strong></span></p> <ul> <li>Strong communication skills and ability to work cross-functionally with technical and non-technical teams</li> <li>Highly organized with attention to detail and documentation</li> <li>Proactive mindset with a focus on continuous improvement</li> <li>Ability to work independently while contributing to a collaborative team environment with multiple stakeholders</li> <li>Willingness to learn new technologies and adapt to evolving IT landscapes that reflect a dynamic business environment</li> </ul> <p><span style="text-decoration: underline;"><strong>Perks &amp; Benefits:</strong></span></p> <ul> <li>Fully paid medical, dental, and vision benefits.</li> <li>Flexible PTO</li> <li>401k company contribution</li> <li>Tuition reimbursement</li> <li>Professional development allowance</li> <li>Transportation allowance and daily parking reimbursement&nbsp;</li> <li>Engaging hybrid work environment</li> </ul><div class="content-conclusion"><h2><span style="font-size: 10pt;">We are guided by our values:</span></h2> <p style="text-align: center;"><strong>Fire in the belly</strong></p> <p style="text-align: center;">The drive to learn, to improve, and to deliver outstanding value every&nbsp;day.</p> <p style="text-align: center;"><strong>See the field</strong></p> <p style="text-align: center;">The ability to see the big picture and prepare to meet tomorrow’s&nbsp;needs.</p> <p style="text-align: center;"><strong>Get it done right</strong></p> <p style="text-align: center;">The passion to produce at higher rates and to the highest&nbsp;standards.</p> <p style="text-align: center;"><strong>For the greater good</strong></p> <p style="text-align: center;">A united community creating better health benefit solutions for&nbsp;all.</p> <h2><span style="font-size: 10pt;"><strong><span data-teams="true">Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. </span></strong></span></h2> <h2><span style="font-size: 10pt;"><strong><span data-teams="true">We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.</span></strong></span></h2> <h5>_{<strong>Disclosures:</strong>}</h5> <h5>_{ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.}</h5> <h5>_{<strong>California Applicants</strong><strong>:</strong>&nbsp; See<span class="x_apple-converted-space">&nbsp;</span><a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__nam12.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Fparetohealth.com-252Fccpa-2Dnotice-2Dof-2Dcollection-2Dfor-2Dcalifornia-2Demployees-2Dand-2Dapplicants-252F-26data-3D05-257C01-257Cgepelbaum-2540kandrlaw.com-257C3b8eb39de5414ab0912008dab74c041c-257C28c159782b9d4df688ab7e46f66dc5ea-257C1-257C0-257C638023834373928089-257CUnknown-257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0-253D-257C3000-257C-257C-257C-26sdata-3DgdzaoyPob7lays6eHwaktcyRJ58gjJqo1Fayw2vP81E-253D-26reserved-3D0%26d%3DDwMFAg%26c%3DeuGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM%26r%3D8zfxDor8Be3yZFvWj5kgqvG-AUiFrOG2BrJtvuJJh2E%26m%3DhZzabuHFbAe1JLsfqumvf1MT_YigCi2HLNE-vvgIpGg%26s%3DWMoCrGO7mTjOMibzDjTrWhbDcZNe2ajVMIEsz0LD2E4%26e%3D&amp;data=05%7C01%7Chancock%40paretohealth.com%7C84864ceb95084c4eff4a08dab832553d%7C240fe352c11840d4ae4c62e5a43b2453%7C0%7C0%7C638024823613152533%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=X0FSOftLJMBhRHicvhMOX2etbukVOqED9LRrZWSlk1A%3D&amp;reserved=0" target="_blank" data-auth="Verified" data-linkindex="5">Pareto’s CCPA Notice of Collection for California Employees and Applicants</a><span class="x_apple-converted-space">&nbsp;</span>for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, “Pareto”) collects and uses personal information submitted by employment applicants.}</h5></div>