Systems Support Lead

<div class="content-intro"><p><strong>We seek to move the world forward through innovative thinking.</strong></p> <p>Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work<a href="https://woolpert.com/about-us/culture/">®</a>, Woolpert embraces progress and innovation to create limitless opportunities for career growth.</p></div><p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Position Overview</strong></span></p> <p><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"></span></p> <p><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Woolpert is seeking a <strong>Systems Support Lead</strong> to join our Advanced Sensing and Processing team in Gulfport, MS.</span></p> <p><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">This role goes beyond traditional system support—you will be responsible for sustaining and advancing <strong>next-generation airborne sensing platforms</strong>, including cutting-edge lidar systems operating in mission-critical environments. You will lead the execution and continuous improvement of maintenance, readiness, and reliability strategies across highly integrated electromechanical and software-driven systems.</span></p> <p><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">You will play a key role in ensuring our systems perform at the highest level—supporting real-world deployments, flight operations, and large-scale data acquisition efforts that directly impact national infrastructure, environmental monitoring, and geospatial intelligence programs.</span></p> <p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);" data-teams="true">We are unable to provide visa sponsorship for this position. &nbsp;Applicants must already possess work authorization in the country the job is located.</span></p> <p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>What You Will Do:</strong></span></p> <p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"></span></p> <ul> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Lead system sustainment and lifecycle support for advanced sensing platforms, driving <strong>maximum operational readiness and mission reliability</strong></span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Develop and continuously improve <strong>preventative and predictive maintenance strategies</strong> for complex, mission-critical systems</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Support <strong>flight operations and field deployments</strong>, ensuring systems are properly configured, calibrated, and validated prior to execution</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Perform hands-on troubleshooting across <strong>mechanical, electrical, and integrated system architectures</strong>, driving root cause analysis and corrective action</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Coordinate <strong>system integration with aircraft platforms</strong>, supporting installation, test, and calibration activities</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Maintain accurate system configurations and service records to ensure <strong>traceability, compliance, and repeatability at scale</strong></span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Contribute to and refine <strong>technical documentation</strong>, including maintenance procedures, troubleshooting workflows, and operational checklists</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Collaborate across engineering, operations, and software teams to ensure systems meet <strong>performance, scalability, and deployment requirements</strong></span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Interface with vendors and partners to support system upgrades, component reliability, and long-term sustainment strategies</span></li> </ul> <p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"></span></p> <p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong></strong></span></p> <h2><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><strong>What Sets This Role Apart</strong></span></h2> <ul> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Direct involvement in <strong>cutting-edge airborne sensing systems</strong>—not just maintaining hardware, but enabling mission success</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Opportunity to work across the full stack: <strong>hardware, software, flight ops, and data systems</strong></span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">High-impact work supporting <strong>large-scale geospatial programs and national-level initiatives</strong></span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">A fast-moving environment where innovation, problem-solving, and ownership are expected</span></li> </ul> <p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong></strong></span></p> <p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>What You Will Bring:</strong></span></p> <p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span data-teams="true"></span></span></p> <ul> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Bachelor’s degree in Engineering, Engineering Technology, Physics, or related field; equivalent experience considered</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><strong>2–7 years of experience</strong> supporting or sustaining complex, high-reliability systems in operational or field environments</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Demonstrated ability to lead or coordinate maintenance and technical support activities</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Strong hands-on experience troubleshooting <strong>electromechanical and integrated systems</strong></span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Working knowledge of structured <strong>root cause analysis and failure diagnostics</strong></span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Strong communication skills with the ability to clearly document technical issues and brief both technical and non-technical stakeholders</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Willingness to support <strong>flight operations, field deployments, and test events</strong> as required</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Ability to operate independently while collaborating across multidisciplinary teams</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Experience in one or more of the following areas preferred:</span> <ul> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Aerospace or airborne sensing systems (lidar, imaging, sensors)</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Robotics, autonomous systems, or embedded platforms</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">High-performance or data-intensive systems</span></li> </ul> </li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Familiarity with:</span> <ul> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Preventative and predictive maintenance methodologies</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Configuration management processes</span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">System integration, verification, and acceptance testing</span></li> </ul> </li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Comfortable working in <strong>fast-paced, test-driven, and deployment-oriented environments</strong></span></li> <li style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">Experience coordinating with vendors and suppliers on system performance, reliability, and maintenance</span></li> </ul> <p><span style="color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span data-teams="true"></span></span></p> <p><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: verdana, geneva, sans-serif;">#LI-AT1</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><strong>Benefits You Will Love</strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:</span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Freedom to Work program: Set your own schedule and location (as appropriate).</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Principal program: Earn the opportunity to become an owner of the firm.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Flexible paid time off/vacation: Take time off when it makes sense for you and your team.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Career development: Explore a wide range of learning and growth opportunities within and across industries.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Health, life, vision, and dental insurance: Cover all your medical bases.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Base pay offered may vary depending on job-related knowledge, skills, and experience.</p></div><div class="title">Pay Range</div><div class="pay-range"><span>$75,400</span><span class="divider">&mdash;</span><span>$94,300 USD</span></div></div></div><div class="content-conclusion"><p><strong>Find out more about what Woolpert has to offer here:&nbsp; <a href="http://woolpert.com/about-us/">http://woolpert.com/about-us/</a></strong></p> <p><strong>Woolpert is an equal-opportunity employer.</strong> Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.&nbsp; You may view more about EEO on our website: <a href="https://woolpert.com/wp-content/uploads/2017/05/Equal-Employment-Opportunity-The-Law.pdf">Equal-Employment-Opportunity-The-Law.pdf</a> and <a href="https://woolpert.com/wp-content/uploads/2017/05/EEO-is-the-Law-Supplement.pdf">EEO is the Law Poster Supplement</a>.</p> <p>Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting <u><a href="mailto:askhr@woolpert.com">askhr@woolpert.com</a>.</u></p> <p>If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting <a href="mailto:recruiting@woolpert.com">recruiting@woolpert.com</a>.&nbsp;</p> <p><strong><em>To all agencies:&nbsp;</em></strong><em>Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.</em></p></div>