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- Employment
- Permanent Full Time
About the role
Key Responsibilities
- Lead and manage the global Talent Acquisition function across all territories.
- Manage, coach, and develop a team of 6, from Talent Acquisition Managers to Talent Acquisition Administrators.
- Partner with senior stakeholders and hiring managers to deliver recruitment strategies aligned to business growth plans.
- Oversee end-to-end recruitment delivery for retail, head office, and international hiring.
- Drive consistency, efficiency, and best practice across all recruitment processes globally.
- Support succession planning and internal mobility initiatives across the business.
- Own the full build, configuration, administration, and ongoing development of the Pinpoint Applicant Tracking System.
- Lead system optimisation projects to improve candidate experience, recruiter workflows, automation, and reporting capabilities.
- Act as the primary business owner for the integration of Pinpoint ATS into Dayforce HRIS.
- Partner with internal stakeholders and external providers to manage integrations, testing, implementation, and system enhancements.
- Ensure system compliance with GDPR and global recruitment data standards.
- Provide a full compliant Right to Work process through the new system capabilities.
- Develop recruitment dashboards and reporting functionality to support business insight and workforce planning.
- Own the development, maintenance and optimisation of the Pinpoint ATS platform.
- Lead the rollout, development and ongoing ownership of Dayforce talent modules across the business.
- Support the implementation of talent functionality including skills mapping, succession planning, talent reviews and internal development processes.
- Ensure systems and recruitment processes are compliant, efficient and fit for purpose.
- Drive continuous improvement across talent systems and employee lifecycle processes.
- Develop and deliver employer branding strategies to attract and engage top talent globally.
- Oversee careers site content, LinkedIn Life page, Glassdoor, Indeed and social media recruitment campaigns.
- Support the improvement of employer review scores and brand perception across platforms including Glassdoor and Indeed.
- Monitor, review and respond to candidate and colleague reviews in line with employer brand.
- Use candidate and colleague feedback to identify trends and work with the Core People team to drive continuous improvement initiatives.
- Enhance the candidate journey and onboarding experience to improve engagement, retention and overall experience.
- Work closely with stakeholders to position Mountain Warehouse as an employer of choice across all markets and functions.
- Support and drive Inclusion & Diversity recruitment initiatives and reporting.
- Analyse recruitment data to identify trends, opportunities, and areas for improvement.
- Partner with stakeholders to ensure inclusive hiring practices across all regions.
- Build strong relationships with senior leadership and cross-functional teams including People, IT, Payroll, and Retail.
- Provide expert recruitment and talent acquisition advice to stakeholders at all levels.
- Partner with business leaders to influence hiring decisions, talent planning and growth initiatives
We would like to meet someone who is
- Proven experience leading a Talent Acquisition function within a fast-paced, multi-site, or global environment.
- Experience managing and developing recruitment teams.
- Strong knowledge and hands-on experience with ATS platforms, ideally Pinpoint.
- Experience leading ATS/HRIS integrations and system implementation projects.
- Strong understanding of recruitment operations, employer branding, onboarding, and talent strategy.
- Experience using recruitment data and analytics to drive performance improvements.
- Excellent stakeholder management and communication skills.
- Strong project management and change management capability.
- Knowledge of GDPR and recruitment compliance requirements.
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
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