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Talent Acquisition Operations Associate (External Agency Staff)
The National Football LeagueNew York2w ago
- Seniority
- Staff
About the role
<p><strong><span data-contrast="auto">Talent Acquisition Operations Associate (External Agency Staff)</span><span data-ccp-props="{}"> </span></strong></p>
<p><span data-contrast="auto">As a member of our Talent Acquisition team, you will have an immediate impact on the NFL Employee and Candidate Experience by supporting the Talent Acquisition process. You will participate in recruiting and candidate experience, from posting open requisitions, managing automated and manual interview scheduling, and onboarding new hires. This role will also provide broad support for day-to-day human resources activities and play a key role in supporting high-volume hiring for Game Day Assistants.</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Responsibilities</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Own the onboarding process for Game Day Assistant new and returning hires, ensuring timely processing, documentation compliance, and strong partnership with event-day stakeholders.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Provide a consistent and positive candidate and employee experience.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Process HR transactions including new hires and rehires.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Support the talent acquisition process by posting job requisitions, managing candidate workflows, coordinating automated interview scheduling, and facilitating onboarding activities.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Leverage scheduling automation tools to manage high-volume interview coordination and resolve conflicts or exceptions with urgency and accuracy.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Ensure confidentiality, accuracy, security, and timely maintenance of HR data.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Maintain employee files, verify I-9s, and ensure all new hire paperwork is completed on time.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Lead New Hire Orientation for all employee types.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Manage communications with recruiters, HRBPs, hiring managers, candidates, and all stakeholders with urgency and attention to detail.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Effectively use and manage tools for scheduling, hiring, documentation, and onboarding, including automated interview scheduling platforms and case management tools.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Manage individual ticket queues within the case management tool, responding promptly to requests as needed.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Maintain positive working relationships with cross-functional teams as necessary, including Payroll, Finance, Compliance, Security, and IT.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Support special projects, from tactical to strategic, as needed.</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Perform related duties as required.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Required Qualifications</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Detailed understanding of the talent acquisition lifecycle</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Experience working with Applicant Tracking Systems; Greenhouse preferred.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Experience working with Service Now or other case management tools a plus.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Intermediate level of experience with Microsoft Excel.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Demonstrate organization, communication, and accuracy in all work assigned.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Detail-oriented and deadline-driven.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Ability to handle sensitive and highly confidential information.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Enjoys helping others while maintaining a customer service approach and positive attitude.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Strong communication skills, both via email and phone.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Willing to work some overtime as needed.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Expected to resolve scheduling changes during non-traditional working hours, as needed.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Ability to think quickly and problem-solve resourcefully.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Ability to learn new systems and processes quickly.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Ability to work independently,</span><span data-contrast="auto"> </span><span data-contrast="auto">efficiently, and proactively.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Terms /Expected Hours of Work</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Up to six plus months of anticipated engagement (Subject to change based on business needs)</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">NFL employees are required to work 40 hours per week and at times, this role may require overtime (time worked in excess of 40 hours) and/or weekends. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">FLSA non-exempt</span><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Please note that this job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Salary / Pay Range</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.</span><span data-ccp-props="{}"> </span></p>
<p><span data-ccp-props="{}"> </span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary </div><div class="pay-range"><span>$27</span><span class="divider">—</span><span>$27 USD</span></div></div></div><div class="content-conclusion"><p><strong><em><span data-teams="true"><span data-olk-copy-source="MessageBody">Benefits Information<br>To learn more about our comprehensive benefits offerings, please visit: <a href="https://www.nfl.com/careers/benefits" target="_blank">NFL BENEFITS</a></span></span></em></strong></p>
<p><em><span data-teams="true"><span data-olk-copy-source="MessageBody">At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered. </span></span></em></p>
<p><strong><em><span data-teams="true"><span data-olk-copy-source="MessageBody">NO RELOCATION ASSISTANCE WILL BE PROVIDED.</span></span></em></strong></p>
<p><em>The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.</em> </p>
<p><em><strong>WHO WE ARE:</strong></em></p>
<p><em><strong>NFL Core Values:</strong></em></p>
<ul>
<li style="font-style: italic;"><em>Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.</em></li>
<li style="font-style: italic;"><em>Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.</em></li>
<li style="font-style: italic;"><em>Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.</em></li>
<li style="font-style: italic;"><em>Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.</em></li>
</ul>
<p><em><strong>NFL Leadership Attributes:</strong></em></p>
<ul>
<li style="font-style: italic;"><em>Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.</em></li>
<li style="font-style: italic;"><em>Execute: We take action with precision, delivering results that drive our goals forward.</em></li>
<li style="font-style: italic;"><em>Inspire: We motivate others through vision, energy, and a commitment to excellence.</em></li>
<li style="font-style: italic;"><em>Live Our Values: We embody our core principles in every decision and action.</em></li>
<li style="font-style: italic;"><em>Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.</em></li>
<li style="font-style: italic;"><em>Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact</em></li>
</ul>
<p><em><strong>WHO YOU ARE:</strong></em></p>
<p><em><strong>Talent Attributes: What we expect for our employees:</strong></em></p>
<ul>
<li><em>Embody an enthusiastic, proactive can-do attitude </em></li>
<li><em>Embrace grit, free from ego or entitlement</em></li>
<li><em>Excel as a relationship builder, with the ability to influence</em></li>
<li><em>Eager learner, driven by passion rather than just ambition</em></li>
<li><em>Encompasses an incredible work ethic with an agile mindset</em></li>
</ul>
<p> </p></div>
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