Talent & Development Manager

The Role

• Support the delivery and continuous improvement of the bi-annual talent review process, including preparation, line manager training, and follow-up actions.
• Support the creation and embedding of performance, leadership and potential frameworks, ensuring consistent and high-quality assessment across the organisation.
• Partner with People Partners and business stakeholders to drive robust performance and potential conversations.
• Support with succession planning next steps, focussing on development actions and interventions. 
• Support the development and embedding of clear career pathways across the organisation, enabling employees to understand growth opportunities and encourage internal mobility.
• Help design and promote internal mobility frameworks, encouraging movement across teams, functions, and career tracks.
• Use data and insights to identify trends in performance, potential, and mobility, highlighting risks and opportunities for retention and progression.
• Identify opportunities to streamline and improve talent processes, tools, and governance. 

• Provide operational support to the Senior Learning & Development Manager on all L&D activity. 
• Support the operational delivery of L&D programmes aligned to organisational capability needs, performance outcomes, and career pathways.
• Support the Senior L&D Manager translate performance and potential insights into targeted development solutions for key talent segments (e.g. emerging talent, diverse talent).
• Manage the organisation’s digital learning offering (LMS/LXP), improving engagement and accessibility.
• Support the Senior Learning & Development Manager to manage the coaching and mentoring portfolio, including vendor management, matching processes, and impact evaluation.
• Collaborate with internal stakeholders and external partners to deliver high-quality development solutions.
• Evaluate the effectiveness of learning interventions and their impact on performance and progression.

• Stay up to date with external trends in talent, performance management, and organisational development, bringing new ideas into the organisation.
• Support change management and communication plans for new or evolving processes.
• Act as a trusted point of contact for talent and development queries, particularly around performance, potential, and career progression.
• Support the Head of Talent, Recruitment & Development and Senior Learning & Development Manager in delivering key strategic initiatives.

Role Requirement

• Demonstrable experience within in a talent management and/or learning & development role. 
• Strong understanding of performance and potential frameworks and their practical application.
• Experience supporting or facilitating talent reviews and calibration processes.
• Experience delivering or supporting Learning and development programmes.
• Experience supporting or designing internal mobility and career pathway initiatives.
• Strong analytical skills with the ability to interpret and present data clearly.
• Excellent project management and organisational skills.
• Strong stakeholder management and communication skills.
• A continuous improvement mindset with the ability to challenge and evolve existing processes.
• Experience working with learning platforms and digital learning solutions is desired but not required.
• Experience managing coaching and mentoring programmes is desired but not required.
• Familiarity with skills frameworks, job architecture, or career pathing tools is desired but not required. 
• Experience in a fast-paced or matrixed organisation is desired but not required.