Senior Talent Operations Specialist

<div><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This position is with&nbsp;<a class="notion-link-token notion-focusable-token notion-enable-hover" href="https://www.manifest.inc/about-us" target="_blank" data-token-index="1"><span class="link-annotation-unknown-block-id--574351288">Manifest Global</span></a>, which also includes trailblazer brands such as Cialfo, Explore, BridgeU, and Kaaiser.</span></div> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">Manifest Global empowers in building companies that connect the world towards growth, prosperity, and innovation. Our portfolio includes trailblazer brands such as&nbsp;<a href="https://www.cialfo.co/about-us" target="_blank">Cialfo</a>, <a href="https://bridge-u.com/about/careers/" target="_blank">BridgeU</a>, <a href="https://www.explore.study/careers" target="_blank">Explore</a>, and <a href="https://kaaiser.net/careers" target="_blank">Kaaiser</a>, which are dedicated to expanding global student mobility by serving their respective stakeholders in the ecosystem.&nbsp;<br><br><strong>Our Mission </strong></span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">To create a world where every student, regardless of their ethnicity, nationality, socio-economic status, and learning preference, gets equal access to higher education through our world-class network of portfolio brands; a network that globally connects community stakeholders that provide the finest resources and support material, anywhere in the world and at any time.</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>About This Role</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We’re looking for a detail-oriented, proactive, and solutions-driven <strong>Senior Talent Operations Specialist</strong> to join our growing Talent team. This role is at the heart of ensuring our people operations run seamlessly — from onboarding to offboarding, HR systems, compliance, analytics, and employee experience.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You’ll work closely with our regional teams to strengthen processes, data accuracy, and compliance while continuously improving the employee experience across multiple countries.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What You Will Be Doing</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>HR Operations &amp; Systems</strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Own and manage end-to-end HR operations across the employee lifecycle — onboarding, transfers, exits, and documentation.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure data integrity across HR systems (HiBob, MS Teams integrations, payroll tools, etc.).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner with IT and Finance to streamline workflows, improve automation, and maintain employee records.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Oversee benefits administration, including insurance renewals, work-from-anywhere tracking, and regional compliance.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Compliance &amp; Governance</strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support policy implementation across regions (Singapore, India, UK, and others).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure compliance with local labor laws, visas, and employee documentation.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain audit-ready records and assist in policy updates, version control, and communications.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>HR Analytics &amp; Reporting</strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Generate and maintain regular reports on headcount, attrition, leave, and other workforce metrics.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner with the Talent and Finance teams to support workforce planning, budgeting, and KPI tracking.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Identify trends through data insights to support decision-making and continuous improvement.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Employee Experience &amp; Engagement Support</strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner with internal stakeholders to deliver smooth onboarding and offboarding experiences.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support key initiatives such as PMP cycles, check-ins, employee engagement surveys, and learning enablement logistics.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Be a trusted point of contact for employees on HR operational matters.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Continuous Improvement</strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Review existing workflows and identify opportunities to enhance efficiency and employee experience.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead or support system enhancements, integrations, and documentation updates.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Contribute to special projects including process automation, global mobility, and system migrations.</span></li> </ul> </li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>About You</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Qualifications</span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bachelor’s degree in HR, Business Administration, or related field.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience</span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">5–8 years of experience in HR operations, preferably in a fast-paced, regional tech or SaaS company.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong understanding of employment regulations (especially Singapore and India).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient in HRIS platforms (HiBob preferred) and MS Office Suite.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Skills &amp; Qualities</span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Exceptional attention to detail, organization, and ability to manage multiple priorities.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborative, resourceful, and comfortable working with distributed teams.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A natural problem-solver who takes initiative and enjoys improving processes.</span></li> </ul> </li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Nice-to-Haves</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with Microsoft 365 integrations (Teams, Power BI, Intune).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Exposure to performance management or HR analytics dashboards.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Prior experience supporting global HR transitions or M&amp;A integrations.</span></li> </ul>