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- Seniority
- Lead
About the role
<p>GURUS Solutions is a leading NetSuite consulting firm providing ERP implementation, customization, training, and support services to businesses across the United States and Canada. With over 20 years of experience and a team of certified NetSuite experts, GURUS helps mid-sized and growing companies throughout North America streamline operations, improve efficiency, and maximize their ERP investment.</p>
<p>Reporting to the Director of Software Development, the Team Lead will play a pivotal role in managing cloud development projects while overseeing the growth, strategy, and well-being of a team of developers. This role combines technical leadership, people management, and operational oversight to ensure the success of both the team and the organization.</p>
<p> </p>
<p><strong>Key Responsibilities</strong></p>
<p><br><strong>People & Team Management</strong></p>
<ul>
<li>Develop and execute a strategic vision for the team, ensuring alignment with company goals and long-term business objectives.</li>
<li>Oversee multiple team members, providing leadership, direction, and support to ensure high performance and professional growth.</li>
<li>Define and implement objectives for direct reports, ensuring alignment with company requirements and overall business strategy.</li>
<li>Work with the Director of Software Development to help build and maintain a high-performance culture, driving engagement, collaboration, and accountability across teams.</li>
<li>Work with the Director of Software Development to help manage workforce planning, succession planning, and talent development initiatives to support business growth and continuity.</li>
<li>Identify skills gaps within the team to ensure team members have the necessary skills and expertise to meet evolving industry demands.</li>
<li>Foster a culture of continuous improvement, driving innovation and operational efficiency within the department. </li>
</ul>
<p><strong>Project Contribution & Technical Leadership</strong></p>
<ul>
<li>Lead customer projects from requirements gathering to deployment, ensuring effective solution design, development, validation, and training.</li>
<li>Provide technical expertise and support, acting as a key reference for problem-solving, best practices, and project escalations while assisting in resource allocation.</li>
</ul>
<p> </p>
<p><strong>Operations & Practice Management</strong></p>
<ul>
<li>Optimize team efficiency by managing non-billable time through training, continuous improvement initiatives, and pre-sales support.</li>
<li>Drive operational excellence by refining processes, supporting sales with project evaluations and RFPs, and promoting best practices in collaboration with leadership</li>
</ul>
<p> </p>
<p><strong>What You Bring to the Team</strong></p>
<ul>
<li>University degree in Software Engineering, Information Technology, Business, or a relevant discipline.</li>
<li>2+ years of experience with an ERP system or equivalent.</li>
<li>3+ years of proven leadership experience, with strong skills in mentorship, coaching, and performance management.</li>
<li>2+ years of experience across all phases of a project (analysis, design, development, training, and support).</li>
<li>Deep expertise in software development tools, processes, and best practices.<br>Strong knowledge of business processes and the ability to bridge technical and business needs.</li>
<li>Excellent communication skills in English and French * This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English</li>
</ul>
<p> </p>
<p><strong>What are the perks of being a GURU?</strong></p>
<ul>
<li>Be part of a team of fun and determined people, with an interest in business and technology </li>
<li>People oriented company culture</li>
<li>Flexible schedule and hybrid work </li>
<li>Your well-being first: benefits program (medical & dental insurance) as of day 1, health flex plan (gym memberships, equipments, therapeutic massages, etc) and access to the app Dialogue</li>
<li>Work culture: training programs, certifications, and opportunities for advancement in the company</li>
</ul>
<p> </p>
<p>* <em>This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English</em></p>
Perks & benefits
- Dental Insurance
- Free Gym Membership
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