Team Member, Chinese Desk

At Access Bank Plc, we are committed to building strong, trusted relationships with our customers while fostering a culture where employees are empowered to deliver excellence through collaboration, integrity, and innovation. We are seeking a highly motivated professional to join our Chinese Desk team, supporting the development and maintenance of customer relationships by delivering tailored financial solutions and high-quality service that add value to clients while ensuring effective risk management and cost efficiency for the Bank. In this role, you will support seamless client engagement, coordinate across internal teams, and help deliver culturally attuned, value-driven banking solutions to our Chinese corporate clients operating within our ecosystem.

Functions & Responsibilities

• Identify and educate potential customers on the bank’s products and services
• Onboard new customers and businesses
• Build and deepen relationship with Chinese businesses
• Engage with privately owned Chinese companies.
• Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling and suitability assessments
• Partner with Analysts to assist with the preparation of client presentations, relationship reviews, credit reviews, and client portfolio/ franchise reviews
• Monitor and ensure customers’ compliance with credit agreements
• Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
• Monitor the unit’s performance against monthly/quarterly/annual plans
• Participate in landmark events and collaboration within the relevant communities served
• Collaborate with the Head of the Desk to establish strategic partnerships with other community affiliates relating to the desk such as Embassies, financial institutions, associations
• Ensure the timely resolution and client satisfaction on all financial and operational inquiries investigations and escalations
• Perform other duties as may be assigned by the Head Chinese Desk

Requirements

• Minimum 3 years of financial services experience with focus on corporate and commercial banking
• Excellent Oral & Written communication skills
• Credit/Marketing skill
• Excellent financial analysis / interpretation skills
• Presentation Skill / Problem solving capabilities
• Ability to speak Chinese/Mandrin

Generic Skills

• Strategic orientation
• Entrepreneurship/ taking ownership
• Self-Management
• Interpersonal Skills

Qualification

A good first degree in any discipline with relevant professional qualifications such as CFA, ICAN, ACCA, CIBN.