Team Member (Part Time) - Stanford Shopping Center

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations.
• Take on opportunities and challenges with a sense of urgency and high energy. Show  pride in your work and takes ownership of your own performance. 
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring. 
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others. 

• Leverage product knowledge to actively sell and style our products and offer fit advice, including bra fitting (training will be given)
• Introduce and educate our customer about our Brand’s mission, values, and ethos. 
• Have a customer-first mindset when working with customers.
• Show up to shifts on time with a can-do attitude.
• Be flexible through shift to work in multiple zones while effectively communicating with your team.
• Process purchases, returns and exchanges.
• Keep your store clean and tidy and maintain store presentation.
• Process, organize, and prepare inventory.
• Restock sales floor throughout the day.

• Experience in retail, sales or the service industry
• A passion for helping others and enjoys being a part of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever-changing environment.
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others.
• A fan of SKIMS our product, and our values

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds.
• Have a minimum of 12 hours of availability per week that supports the needs of the business, including: nights, weekends, and holidays as well as overtime where applicable.
• Must regularly stand and move around all areas of the store and be accessible to customers.

Key Responsibilities

• Deliver an exceptional customer experience 
• Drive sales and engagement 
• Store operations and presentation 
• Collaboration and communication 
• Personal accountability and professionalism
• Adaptability
• Policy compliance