Tech & Operations Support VA - 995

​​Looking for Philippines-based candidates

Job Role: Tech & Operations Support VA

Compensation range: $1,500 - $2,000 AUD/month

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: a personal development and life coaching organization dedicated to helping men overcome burnout, improve emotional regulation, and build purpose-driven lives. Founded by Leigh Stafford, it provides structured programs, events, and a supportive community focused on positive masculinity, mindfulness, and mental resilience.

Role Overview: We are looking for a highly capable Tech & Operations Support VA who can independently execute projects, manage systems, and maintain operational efficiency across the business.

This is not a task-based administrative role. We are seeking someone who can take ownership of projects, proactively identify issues, implement solutions, and support the company's technology, automation, reporting, and content operations functions.

You will work closely with the Operations Lead and collaborate with the wider team to ensure business systems remain organized, automated, and scalable.

The ideal candidate:

• Takes ownership of projects and executes with minimal supervision
• Identifies issues proactively and presents solutions
• Builds systems that are scalable, maintainable, and well-documented
• Learns independently and continuously improves processes
• Delivers outcomes rather than simply completing tasks
• Removes operational bottlenecks and improves overall business efficiency

Key Responsibilities: 

Go High Level (GHL) Management & Automation

• Monitor, troubleshoot, and maintain active workflows, automations, and sequences
• Ensure pipelines remain organized, accurate, and free from outdated opportunities
• Maintain naming conventions across workflows, tags, custom fields, and pipelines
• Audit and remove deprecated workflows and automations
• Build and modify funnels, landing pages, forms, redirects, and CTAs
• Develop new workflows with a strong understanding of trigger logic and business outcomes
• Maintain integrations between GHL and external systems

Monday.com Administration

• Maintain task management and member assignment boards
• Ensure ownership, statuses, and workflows remain accurate and updated
• Build and maintain Monday.com automations including reminders, recurring tasks, and status triggers
• Upload meeting notes and action items using provided processes
• Monitor task completion and escalate overdue items when necessary
• Maintain collections, installment records, and commission tracking systems

Reporting & Dashboard Management

• Compile weekly sales and marketing reports from multiple sources
• Build and maintain leadership dashboards
• Manage reporting structures, formulas, and data organization
• Ensure key business metrics are accurately tracked and presented

Content Operations

• Research content topics, industry trends, competitor activity, and market insights
• Draft content frameworks, short-form video scripts, and content calendars
• Utilize AI tools to assist with content planning and ideation
• Schedule and publish approved content across multiple social media platforms
• Support content consistency through effective planning and execution

AI Systems & Automation Development

• Design, build, and maintain AI-powered business systems
• Develop Claude Projects, ChatGPT workflows, and AI-assisted operational tools
• Build multi-step AI workflows that automate repetitive business functions
• Create AI agents that process inputs and generate structured outputs
• Organize company knowledge, SOPs, frameworks, and internal documentation for AI utilization
• Continuously optimize AI systems as business requirements evolve

Facebook & Community Moderation

• Monitor and moderate Meta ad comments
• Escalate issues when required
• Maintain positive engagement and ensure adherence to moderation guidelines

Project Support (Support strategic projects including:

• Internal Knowledge Base development
• Recruitment and hiring funnel automation
• Evergreen coaching program implementation
• AI-powered sales review and training systems
• AI content generation systems
• Client retention and engagement monitoring systems
• Sales call scoring automation
• Process mapping and workflow visualization

Requirements

• 3+ years of experience in operations, systems administration, automation, or technical virtual assistant roles
• Strong hands-on experience with GoHighLevel (GHL)
• Experience using Monday.com for project and workflow management
• Advanced proficiency in Google Sheets, formulas, and reporting
• Experience with automation tools such as Zapier, Make, or similar platforms
• Strong understanding of AI tools including Claude and ChatGPT
• Experience building AI workflows, automations, or AI-powered business systems
• Ability to manage multiple projects independently
• Strong problem-solving and analytical skills
• Excellent organizational and communication skills
• Experience working remotely with international teams

Required experience with:

• GoHighLevel (GHL)
• Monday.com
• Google Sheets
• Claude
• ChatGPT
• Zapier, Make, or equivalent automation tools
• Meta Business Suite
• Fathom (or similar meeting transcription platforms)

Nice to Have:

• Experience creating reporting dashboards and business intelligence systems
• Familiarity with Fathom or similar meeting transcription tools
• Experience with Meta Business Suite moderation
• Knowledge of sales processes, coaching businesses, or client service environments
• Experience creating process maps, flowcharts, and operational documentation
• Exposure to CRM implementation and integration projects

Benefits

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)