Technical Account Manager | LATAM

<p><strong><span data-contrast="auto">About BEES</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">Join us to build the future of B2B commerce!</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}"> <br></span><span data-contrast="auto">BEES is AB InBev’s B2B platform. Through our ecosystem,&nbsp;merchants&nbsp;and retailers across 29 countries can stock their businesses quickly, easily, and securely.</span>&nbsp;<br><span data-contrast="auto">At BEES, we dream big, lead with purpose, and develop technology that transforms the way retailers and sellers grow.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}"> <br></span><span data-contrast="auto">Every line of code and every partnership is built in service of a single mission: to make commerce better for retailers and sellers around the world. Here, your work is not&nbsp;just important. It makes a difference!</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><strong>What you'll do:</strong></p> <ul> <li data-start="1836" data-end="1947">Ensure the right product and service are delivered to partners on time and according to commercial agreements.</li> <li data-start="1950" data-end="2055">Act as the <strong data-start="1961" data-end="2001">technical owner of assigned accounts</strong>, working closely with the Key Account Manager (KAM).</li> <li data-start="2058" data-end="2183">Support partners and internal teams on technical topics, escalating and coordinating with internal stakeholders when needed.</li> <li data-start="2186" data-end="2300">Lead and manage <strong data-start="2202" data-end="2240">implementation projects end-to-end</strong>, including timelines, priorities, dependencies, and risks.</li> <li data-start="2303" data-end="2405">Monitor product performance and partner adoption, ensuring usage of best-in-class versions and tools.</li> <li data-start="2408" data-end="2511">Track the full customer journey, from order status to daily ticket volume and operational performance.</li> <li data-start="2514" data-end="2621">Manage post–go-live support, ensuring client sustainability through defined success KPIs and action plans.</li> <li data-start="2624" data-end="2733">Translate commercial needs into technical requirements, serving as a bridge between business and technology.</li> <li data-start="2736" data-end="2850">Build and maintain project documentation and governance.</li> </ul> <p><strong>What you'll need:</strong></p> <ul> <li data-start="3313" data-end="3425">Proven experience in <strong data-start="3334" data-end="3356">Project Management</strong>, Technical Account Management, TPM, or system implementation roles.</li> <li data-start="3428" data-end="3501">Background in <strong data-start="3442" data-end="3499">consulting, SaaS platforms, or system implementations.</strong></li> <li data-start="3504" data-end="3564">Strong problem-solving skills and customer-centric mindset.</li> <li data-start="3567" data-end="3643">Ability to manage stakeholders with flexibility, influence, and resilience.</li> <li data-start="3646" data-end="3719">Comfort working in dynamic environments with high delivery expectations.</li> <li data-start="3722" data-end="3789">Advanced communication skills in <strong data-start="3755" data-end="3766">English</strong> (written and spoken).</li> <li data-start="3792" data-end="3854"><strong data-start="3792" data-end="3852">Spanish at an advanced level (mandatory).</strong></li> <li data-start="3792" data-end="3854"><strong data-start="3792" data-end="3852">100% availability to travel is required.</strong></li> </ul> <p><strong>Key challenges of the role:</strong></p> <ul> <li data-start="2892" data-end="2996">Acting as a <strong data-start="2904" data-end="2911">PMO</strong>, owning project schedules and holding stakeholders accountable to agreed timelines.</li> <li data-start="2999" data-end="3084">Managing multiple projects simultaneously, often at different implementation stages.</li> <li data-start="3087" data-end="3162">Working under delivery pressure in complex, cross-functional environments.</li> <li data-start="3165" data-end="3281">Driving partner engagement and internal alignment after go-live through KPIs, action plans, and commercial demands.</li> </ul> <p><strong>More about you:</strong></p> <ul> <li data-start="4413" data-end="4458">You're proactive, dynamic, and highly organized</li> <li data-start="4461" data-end="4542">Thinks end-to-end, understanding both technical workflows and commercial impact</li> <li data-start="4545" data-end="4620">Thrives in client-facing roles and enjoys building long-term partnerships</li> <li data-start="4623" data-end="4698">Sees themselves as a connector between teams, systems, and business goals</li> <li data-start="4701" data-end="4789">You're motivated by growth opportunities, international exposure, and real business impact</li> </ul> <p><strong>What We Offer:</strong></p> <ul> <li>Performance based bonus*</li> <li>Attendance Bonus*&nbsp;</li> <li>Private pension plan</li> <li>Meal Allowance</li> <li>Casual office and dress code</li> <li>Days off*</li> <li>Health, dental, and life insurance</li> <li>Medicines discounts</li> <li>WellHub partnership</li> <li>Childcare subsidies</li> <li>Discounts on Ambev products*</li> <li>Clube Ben partnership</li> <li>Scholarship*</li> <li>School materials assurance</li> <li>Language and training platforms</li> <li>Transport allowance</li> </ul> <p>*Rules applied</p> <p>&nbsp;</p> <p>&nbsp;</p>