Technical Change Manager – Digital Workplace / Modern Workplace

We are opening a Technical Change Manager position to strengthen the team based in Geneva. This role is part of a broader transformation of digital workplace environments, with a strong focus on modernizing end‑user workstations and driving the adoption of Microsoft solutions.

Job Responsibilities

• Lead change management initiatives within complex and strategic IT projects

• Support users and stakeholders throughout all phases of the transformation

• Ensure effective coordination between business teams and technical teams (infrastructure, workplace, support)

• Translate and simplify technical impacts to make them understandable for end users

• Design and roll out tailored communication strategies and adoption plans

• Organize training initiatives and prepare users for upcoming changes

• Contribute to project meetings, workshops, and governance bodies

• Monitor adoption KPIs, anticipate resistance, and propose corrective actions

• Proven experience in change management applied to technical IT projects

• Strong knowledge of Digital Workplace environments and end‑user tools

• Ability to interact with technical stakeholders while maintaining a user‑centric approach

• Excellent communication skills and strong stakeholder management capabilities

• Ability to work independently and engage multiple stakeholders around shared objectives

• Comfortable working in transformation contexts involving Microsoft tools (O365, Intune, etc.)

• Experience in international environments is considered an asset

• Solid overall understanding of technical challenges without requiring deep infrastructure expertise

• Full professional proficiency in English is mandatory