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About the role
<h2><span style="font-weight: 400;">Turn product innovation into impactful learning experiences.</span></h2>
<p data-start="100" data-end="345"><span class="TextRun SCXW154523633 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SpellingErrorV2Themed SCXW154523633 BCX0">Coveo’s</span><span class="NormalTextRun SCXW154523633 BCX0"> Product Enablement team ensures that our teams, partners, and customers are ready to adopt and deliver on our fast-evolving product roadmap. As the </span></span><span class="TextRun MacChromeBold SCXW154523633 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW154523633 BCX0">Product Enablement Manager</span></span><span class="TextRun SCXW154523633 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW154523633 BCX0"> for the Commerce line of business, </span><span class="NormalTextRun SCXW154523633 BCX0">you’ll</span><span class="NormalTextRun SCXW154523633 BCX0"> own the end-to-end process that empowers every learner with the knowledge and tools they need to succeed.</span></span><span class="EOP Selected SCXW154523633 BCX0" data-ccp-props="{"201341983":0,"335559738":240,"335559739":240,"335559740":240}"> </span></p>
<p data-start="347" data-end="596"><span class="TextRun MacChromeBold SCXW29018182 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW29018182 BCX0">Come help us bridge innovation and execution.</span></span><span class="TextRun SCXW29018182 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW29018182 BCX0"> </span><span class="NormalTextRun SCXW29018182 BCX0">You’ll</span><span class="NormalTextRun SCXW29018182 BCX0"> work on </span><span class="NormalTextRun SCXW29018182 BCX0">cutting-edge</span><span class="NormalTextRun SCXW29018182 BCX0"> AI-powered technology, collaborate across departments, and build scalable systems that turn product updates into meaningful enablement experiences. Join us in enabling our </span><span class="NormalTextRun SCXW29018182 BCX0">customers</span><span class="NormalTextRun SCXW29018182 BCX0"> and the teams that drive </span><span class="NormalTextRun SpellingErrorV2Themed SCXW29018182 BCX0">Coveo’s</span><span class="NormalTextRun SCXW29018182 BCX0"> growth. </span></span><span class="EOP Selected SCXW29018182 BCX0" data-ccp-props="{"201341983":0,"335559738":200,"335559739":0,"335559740":240}"> </span></p>
<h4><strong>As our Technical Enablement Manager, you will:</strong></h4>
<ul>
<li data-section-id="1euf9ng" data-start="649" data-end="764"><span class="TextRun SCXW71631940 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW71631940 BCX0">Participate in the enablement strategy for all Commerce product releases, ensuring internal and external readiness.</span></span><span class="EOP Selected SCXW71631940 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-section-id="163uego" data-start="765" data-end="892"><span class="TextRun SCXW63515298 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW63515298 BCX0">Partner with Product, Product Marketing, and Enablement teams to translate new features into effective learning experiences.</span></span><span class="EOP Selected SCXW63515298 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-section-id="k520cp" data-start="893" data-end="998"><span class="TextRun SCXW44685539 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW44685539 BCX0">Build and </span><span class="NormalTextRun SCXW44685539 BCX0">optimize</span><span class="NormalTextRun SCXW44685539 BCX0"> scalable frameworks and processes for readiness milestones, communications, and assets. </span></span><span class="EOP Selected SCXW44685539 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-section-id="163x6mz" data-start="999" data-end="1125"><span class="TextRun SCXW153337292 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW153337292 BCX0">Act as the main liaison, </span><span class="NormalTextRun SCXW153337292 BCX0">representing</span><span class="NormalTextRun SCXW153337292 BCX0"> enablement across the Commerce line of business, ensuring alignment with go-to-market strategy. </span></span></li>
<li data-section-id="87igpl" data-start="1267" data-end="1374"><span class="TextRun SCXW268257694 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW268257694 BCX0">Help develop and </span><span class="NormalTextRun SCXW268257694 BCX0">maintain</span><span class="NormalTextRun SCXW268257694 BCX0"> engaging learning product enablement resources (courses, job aid, etc.), demos, and workshops for internal teams, partners, and customers.</span></span><span class="EOP Selected SCXW268257694 BCX0" data-ccp-props="{"201341983":0,"335559739":200,"335559740":240}"> </span></li>
</ul>
<h4><strong>Here is what will qualify you for the role:</strong></h4>
<ul>
<li data-section-id="1xskebe" data-start="1424" data-end="1589">Proven experience in product enablement, operations, or software implementation, ideally in software-as-a-service (SaaS) or business-to-business (B2B) technology</li>
<li data-section-id="1o4uivi" data-start="1590" data-end="1718"><span class="TextRun SCXW114129653 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW114129653 BCX0">Demonstrated success leading cross-functional release readiness programs that align Product, Marketing, and Customer Success Teams. </span></span><span class="EOP Selected SCXW114129653 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-section-id="13gwu91" data-start="1719" data-end="1819"><span class="TextRun SCXW76613785 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW76613785 BCX0">Familiarity with considering GTM teams and internal functions as key learning audiences when designing enablement strategies.</span></span><span class="EOP Selected SCXW76613785 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-section-id="168eh63" data-start="1820" data-end="1921"><span class="TextRun SCXW224853779 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW224853779 BCX0">Excellent organizational, communication, and program management skills in fast-paced, evolving environments. </span></span><span class="EOP Selected SCXW224853779 BCX0" data-ccp-props="{"201341983":0,"335559739":200,"335559740":240}"> </span></li>
</ul>
<h4><strong>What would make you stand out:</strong></h4>
<ul>
<li data-section-id="5r28c9" data-start="1957" data-end="2050"><span class="TextRun SCXW52232697 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW52232697 BCX0">Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms, with an ability to connect product value and narrative to releases and features. </span></span><span class="EOP Selected SCXW52232697 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-section-id="1ovx72f" data-start="2051" data-end="2194">Familiarity with adult learning principles, instructional design, and tools such as learning management systems (LMS) or learning analytics</li>
<li data-section-id="od1zqc" data-start="2195" data-end="2275"><span class="TextRun SCXW267229630 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW267229630 BCX0">Proven ability to design and implement process frameworks or governance models across distributed teams.</span></span><span class="EOP Selected SCXW267229630 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li data-section-id="1bkz78b" data-start="2276" data-end="2368"><span class="TextRun SCXW218614875 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW218614875 BCX0">Strong analytical mindset with a focus on measuring enablement impact and continuously improving learning effectiveness. </span></span><span class="EOP Selected SCXW218614875 BCX0" data-ccp-props="{"201341983":0,"335559739":200,"335559740":240}"> </span></li>
</ul>
<p><span style="font-weight: 400;">Do you think you can bring this role to life? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.</span></p>
<p><span style="font-weight: 400;">Send us your application, we want to hear from you!</span></p>
<h4><strong>Join the Coveolife!</strong> </h4>
<p data-pm-slice="1 1 ["layoutSection",null,"layoutColumn",null,"expand",null]"><em>We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.</em></p>
<p data-pm-slice="1 1 ["layoutSection",null,"layoutColumn",null,"expand",null]"><em>Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.</em></p>
<p data-pm-slice="1 1 ["layoutSection",null,"layoutColumn",null,"expand",null]">#li-remote</p>
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