Technical Lead / Engineering Lead

<div class="content-intro"><h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Who We Are&nbsp;&nbsp;</strong></span></h3> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. <strong>We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise.</strong></span></p> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What We Do&nbsp;&nbsp;</strong></span></h3> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI.</span></p> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Our Aspiration&nbsp;</strong></span></h3> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. &nbsp; We are not just living in history, we are making history everyday.&nbsp; In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. <strong>As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond.</strong></span></p> <p><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">For more information, please visit:<a href="https://www.sertiscorp.com/"> sertiscorp.com<br></a></span></p></div><p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>About the job</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We are looking for a Technical Lead (Engineering Lead) to own and drive both the reliability of our cloud infrastructure and the quality of our software engineering practices. This role bridges Site Reliability Engineering and Software Engineering leading technical direction, mentoring engineers, and ensuring we ship and operate resilient, scalable, and cost-efficient systems.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>In this role, you will get to:</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><em>SRE &amp; Infrastructure (main responsibilities of this role)</em></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Own the reliability, availability, and performance of production environments across cloud infrastructure and applications</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Lead incident response, postmortem reviews, and drive systemic improvements to prevent recurrence</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Architect, maintain, and continuously improve infrastructure using Terraform and IaC best practices</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Define and evolve monitoring, alerting, and observability standards across services</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Oversee deployment pipelines and release processes, ensuring smooth and safe delivery to production</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Identify and drive cloud cost optimization initiatives and infrastructure efficiency improvements</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manage user access, permissions, and security posture for internal tools and cloud platforms</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Document and enforce operational procedures, runbooks, and incident resolution playbooks</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><em>Software Engineering</em></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Design, develop, and review backend services, internal tooling, and automation frameworks</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Lead code reviews and set engineering standards for quality, maintainability, and performance</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Collaborate with product and project teams to translate requirements into technical solutions</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Drive engineering best practices including testing strategies, CI/CD workflows, and deployment automation</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build and maintain internal platforms and tools that improve developer experience and operational efficiency</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><em>Leadership</em></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Serve as the technical point of contact across engineering and cross-functional teams</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Mentor and guide mid-level and junior engineers on both SRE and SE best practices</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Contribute to engineering roadmap planning, technical scoping, and architectural decisions</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Foster a culture of reliability, ownership, and continuous improvement within the team</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>You'll be successful if you have:</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At least <strong>5 years of experience</strong> in a combination of Software Engineering, DevOps, SRE, or Cloud Engineering roles, with <strong>at least 1–2 years in a technical lead or senior capacity</strong></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong hands-on experience with cloud platforms, particularly <strong>AWS</strong>, <strong>GCP</strong> including architecture and cost management</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Solid experience with <strong>Kubernetes</strong> environments, especially <strong>GKE</strong></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Proficiency with <strong>Infrastructure as Code</strong> tools such as Terraform and/or CloudFormation</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience building or maintaining <strong>backend services or internal tooling</strong> using Python or similar languages</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience with <strong>GitLab</strong> and managing CI/CD pipelines end-to-end</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Demonstrated ability to lead <strong>incident response</strong>, conduct postmortems, and implement long-term remediations</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience driving <strong>engineering best practices</strong>: code reviews, testing standards, deployment automation</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong ability to communicate and align technical decisions across engineering, product, and leadership teams</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Excellent <strong>written and verbal communication skills in English</strong></span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Ability to operate independently, prioritize across competing workstreams, and mentor others effectively</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>APPLY NOW!</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our&nbsp;<a class="c-link" href="https://careers.sertiscorp.com/recruitment-privacy-notice" target="_blank" data-stringify-link="https://careers.sertiscorp.com/recruitment-privacy-notice" data-sk="tooltip_parent">Recruitment Privacy Notice</a><br><br><br>#LI-SERTIS<br><br></span></p>