Technical Help Desk (Telco) - Cebu City
Tasq Staffing Solutions, Inc.
- Employment
- Full-time
About the role
We're looking for a Technical Help Desk to join a pioneering Telecommunications voice account in Cebu, handling inbound voice calls related to internet service issues and ensure timely restoration through remote troubleshooting or coordinated field support, while meeting defined service levels and customer experience targets. Job Responsibilities: Manage inbound customer calls concerning broadband, fiber, and internet connectivity problems. Promote and recommend telecom plans through cros…
Read the full description on the original posting.
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