Technical Instructional Designer

<p>At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate—and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production—a concept we call <strong>“liquid software.”</strong></p> <p>We're looking for a <strong>Technical Instructional Designer</strong>&nbsp;who is as comfortable writing code as they are explaining it. In this role, you won't just manage a platform; you will build the labs, write the documentation, and lead the technical deep dives that empower developers to master the JFrog platform.</p> <h3><strong>Role Overview</strong></h3> <p>We are looking for a <strong>Technical Instructional Designer </strong>to architect, design, and engineer world-class, scalable learning experiences for technical audiences (Developers, DevOps, and Site Reliability Engineers). In this role, you will focus on content creation, storyboarding, docs-as-code learning paths, and building hands-on lab environments. You will partner with Subject Matter Experts to translate complex software concepts into frictionless, high-impact self-paced e-learning modules and instructional assets to enable our users to become independent and use the most out of our platform.</p> <h3><strong>Key Responsibilities</strong></h3> <ul> <li><strong>Practical E-Learning &amp; Curriculum Architecture:</strong> Drive the end-to-end design, storyboarding, and maintenance of the technical curriculum, interactive digital learning paths, and highly practical e-learning modules focused on hands-on application and skill retention.</li> <li><strong>Multi-Tiered Technical Content Engineering:</strong> Develop specialized instructional assets customized for different target audiences, demonstrating deep mastery across varying technical levels from foundational knowledge to advanced programming concepts, developer toolchains, and software engineering languages.</li> <li><strong>SME &amp; Cross-Functional Collaboration:</strong> Partner closely with a diverse range of Subject Matter Experts—including Product Managers, Software Developers, Solutions Architects, and Professional Services Engineers—to ground instructional content in real-world customer use cases and industry best practices.</li> <li><strong>Hands-On Lab Infrastructure:</strong> Build, maintain, and QA automated sandbox environments, CLI-based exercises, and coding labs prior to release to ensure a flawless, self-guided learner experience.</li> <li><strong>Docs-as-Code Lifecycle:</strong> Establish and execute a modern documentation and content maintenance rhythm using Git, Markdown, and automated pipelines to keep training materials aligned with continuous software release cycles.</li> </ul> <h3><br><strong>Requirements &amp; Qualifications</strong></h3> <ul> <li><strong>Instructional Design Expertise:</strong> Proven experience designing structured technical training programs, utilizing modern ID methodologies (such as ADDIE, SAM, or backward design) for asynchronous or self-paced technical learners.</li> <li><strong>Technical Background:</strong> Strong familiarity with modern software development workflows, cloud technologies, or DevOps ecosystems (e.g., Docker, Kubernetes, CI/CD, APIs).</li> <li><strong>Tooling Proficiency:</strong> Direct, hands-on experience with modern industry-standard e-learning authoring tools (such as Articulate Storyline, Rise, Camtasia, etc.) alongside documentation tools like Markdown and Git version control.</li> <li><strong>Developer Lab Environments:</strong> Familiarity with environments used for interactive developer training, such as cloud sandboxes, VMs, or container-based lab platforms.</li> <li><strong>Analytical Skills:</strong> Ability to leverage post-course evaluation metrics, learner feedback, and usage data to continuously iterate on and optimize learning paths.</li> </ul> <p><strong>NOTE: We are located in Bangalore (Bellandur) and we follow a hybrid work model. Minimum 3 (fixed) days work from office is a mandatory.</strong></p> <p>&nbsp;</p>