Technical Product Manager - Platform

<h1><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>Technical Product Manager – Go-to-Market Platform</strong></span></h1> <p><span style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt;"><strong>📍 Boulder, Colorado Office | Full-time</strong></span><span style="font-size: 12pt;"><strong>&nbsp;| No visa sponsorship available</strong></span></span></p> <p><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><a href="https://youtu.be/ZF8A9onHQCE?si=c-GZnVUkrOATN2Jg">Meet the Boulder team</a></span></p> <h2><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>About the team</strong></span></h2> <p><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">This role sits at the heart of how SumUp operates and scales in the US market. We're responsible for the internal systems that power everything from billing and partner residuals to Salesforce and GTM reporting. Right now, we're in the middle of something genuinely complex and important: consolidating a fragmented set of legacy systems into a unified platform better aligned with our Acquisition motion globally.</span></p> <p><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">This is a new role, and it's a critical one. We don't yet have a single product owner for the end-to-end sales platform in the US. We need someone who can map where we are, build a roadmap to where we need to be, and work across Engineering, Finance, Data, Sales, Ops and GTM to get us there. That's what this role is here to do.</span></p> <p><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">If you're energized by untangling complexity, building things that last, and being the connective tissue between technical teams and business outcomes, this is the opportunity!</span></p> <h2><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>What you'll do</strong></span></h2> <ul> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Own and prioritize the US platform roadmap across Salesforce, billing systems, partner residual tracking, internal tools, and key reporting surfaces with a clear focus on integrating into the global SumUp platform and retiring legacy systems</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Map and continuously refine the end-to-end quote-to-cash and reporting flow, ensuring systems connect reliably and the data can be trusted</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Work closely with Platform Engineering, Data, Finance, Revenue Operations, and GTM leadership to understand pain points, define requirements, and balance short-term business needs with longer-term platform transformation</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Translate data needs to our Engineering and Analytics teams to streamline and bubble up business and product requirements</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Produce and maintain a clear, shared map of all relevant US systems and flows covering Salesforce, billing engines, partner residuals, internal tools, and reporting and use it to drive alignment across teams</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Define and run the rituals that keep delivery on track: intake, backlog grooming, sprint ceremonies, and regular stakeholder updates that build trust and transparency</span></li> <li style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;">Identify and lead quick wins alongside longer-term integration work, small but meaningful improvements, that demonstrate progress and reduce the operational burden on teams across the business</span></li> </ul> <h2><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>You'll be great for this role if…</strong></span></h2> <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Strong experience working with Salesforce as a product surface including objects, flows, integrations, and GTM processes and the ability to partner deeply with Salesforce admins and engineers</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Proven track record of integrating multiple internal systems (such as CRM, billing engines, data warehouses, and internal tools) rather than optimizing a single product in isolation</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Comfortable working with APIs, backend services, and data pipelines, and able to make informed tradeoffs across these layers including querying and interpreting data using SQL or similar</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Experience leading complex, cross-functional initiatives that span Engineering, GTM, Finance, and Operations, with multiple dependencies and stakeholders</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Ability to run agile product delivery end-to-end, from backlog management and writing epics to release planning, with distributed engineering teams</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Global experience with the flexibility to work as needed across flexible timezones including Europe and South America, with some travel required (&lt;25%)</span></li> </ul> <h2><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>Why you should join SumUp</strong></span></h2> <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Boulder office. This involves an office-first setup</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">🚀 Enrollment into our Virtual Stock Option Program: you will own a stake in SumUp's future success</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">📚 A dedicated annual L&amp;D budget of $2000 for your individual development, which can be used to advance your career through further education</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">🏖 Generous time off: 22 days of paid vacation, plus an extra day each year up to 28 days, public holidays, quarterly Wellness Days, and special leaves</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">🏥 Health and life coverage: medical coverage plus life insurance</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">💼 Financial security: 401(k) retirement scheme with SumUp matching</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">🌴 Break4me: 1-month sabbatical after 3 years of service</span></li> </ul> <p><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>Compensation:&nbsp;</strong></span></p> <ul> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Base Salary range is $180,000-205,000</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Stock Option Plan participation</span></li> <li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Compensation will be finalized based on the candidate’s experience and location</span></li> </ul> <h2><span style="font-size: 12pt; font-family: tahoma, arial, helvetica, sans-serif;"><strong>About SumUp</strong></span></h2> <p><span style="font-family: tahoma, arial, helvetica, sans-serif;">Be empowered to do more that matters.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif;">At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 39 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif;">Our commitment to small businesses is reflected in<a href="https://youtu.be/9DG64C3moeQ?si=YpcWuBNBTOQPzeLI"> our diverse team</a> of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset.<a href="https://www.sumup.com/careers/culture/"> Our core values</a> lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.</span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our<a href="https://www.sumup.com/careers/"> careers website</a>, and follow our journey on<a href="https://www.linkedin.com/company/sumup/"> LinkedIn</a>,<a href="https://www.instagram.com/insidesumup/"> Instagram</a>, and<a href="https://www.tiktok.com/@insidesumup"> TikTok</a>.</em></span></p> <p><span style="font-family: tahoma, arial, helvetica, sans-serif;">#SumUpUSA</span></p> <p>&nbsp;</p><div class="content-conclusion"><p><strong>Job Application Tip</strong></p> <p><span style="font-weight: 400;">We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.</span></p></div>