Staff Technical Product Manager, Quote to Order

<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong>About the Role</strong></span></p> <p><span style="font-size: 10pt;">Fivetran is building data pipelines to power the modern data stack for thousands of companies.</span></p> <p><span style="font-size: 10pt;">We’re looking for an experienced Technical Product Manager to join the Systems Engineering team and own our Quote-to-Order (QTO) systems and processes. In this role, you’ll help shape how Fivetran launches products, manages pricing, generates quotes, and executes commercial agreements at scale.</span></p> <p><span style="font-size: 10pt;">You’ll partner closely with Sales, Product, Finance, RevOps, and Engineering to drive scalable solutions across product configuration, pricing, quoting workflows, approvals, and contract generation. A key focus of the role is enabling rapid go-to-market execution by improving how quickly new products, pricing models, and commercial structures can be introduced into our systems with high quality and operational consistency.</span></p> <p><span style="font-size: 10pt;">This role is ideal for someone who thrives in fast-moving environments, enjoys solving complex operational and systems challenges, and knows how to balance business needs, technical tradeoffs, and long-term scalability. You’re energized by bringing structure to ambiguity, asking thoughtful questions, partnering across teams, and improving the systems and processes that support how Fivetran sells and scales.</span></p> <p><span style="font-size: 10pt;">You’ll have the opportunity to directly influence Fivetran’s go-to-market agility, operational efficiency, and revenue growth while working closely with Product, GTM, Finance, and Engineering leaders across the company.</span></p> <p><span style="font-size: 10pt;">This is a full-time position based out of our<strong> </strong>Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.</span></p> <p><span style="font-size: 10pt;"><strong>Technologies You’ll Use</strong></span></p> <p><span style="font-size: 10pt;">Salesforce, Salesforce CPQ, IronClad, NetSuite, SQL, Looker, Lucidchart, Jira, Google Workspace, and other GTM, finance, and operational systems supporting Fivetran’s Quote-to-Order workflows.</span></p> <p><span style="font-size: 10pt;"><strong>What You’ll Do</strong></span></p> <p><span style="font-size: 10pt;"><strong>Roadmap &amp; Prioritization</strong></span></p> <ul> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Partner with GTM, Finance, Product, RevOps, and Engineering stakeholders to build and maintain the QTO systems roadmap.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Identify opportunities to improve operational efficiency, reduce friction, standardize workflows, and accelerate go-to-market execution.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Intake, triage, and assess inbound requests across pricing, quoting, contracting, and commercial operations workflows.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Evaluate business impact, operational complexity, technical feasibility, and scalability tradeoffs to help prioritize the highest-value initiatives.</span></p> </li> </ul> <p><span style="font-size: 10pt;"><strong>Requirements &amp; Process Design</strong></span></p> <ul> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Own requirements gathering and process design for prioritized QTO initiatives from discovery through delivery.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Translate ambiguous business needs into clear, actionable product and systems requirements.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Ask thoughtful, detailed questions to uncover edge cases, process gaps, operational risks, and scalability concerns.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Partner with business stakeholders to simplify and standardize workflows while balancing operational needs, user experience, governance, and system constraints.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Document business processes, system behaviors, data flows, decision logic, and acceptance criteria needed to support implementation.</span></p> </li> </ul> <p><span style="font-size: 10pt;"><strong>Systems Delivery &amp; Solution Design</strong></span></p> <ul> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Partner closely with Systems Engineering and technical teams to design scalable solutions across Salesforce CPQ, quoting, approvals, order management, contract workflows, and adjacent operational systems.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Help drive solution tradeoff discussions by balancing business impact, technical complexity, delivery timelines, and long-term maintainability.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Support delivery execution through backlog refinement, sprint collaboration, testing coordination, UAT support, rollout planning, and cross-functional enablement.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Ensure implemented solutions align to intended business processes and operational goals.</span></p> </li> </ul> <p><span style="font-size: 10pt;"><strong>Product, Pricing &amp; Commercial Systems</strong></span></p> <ul> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Own and evolve systems and workflows supporting product catalog management, pricing structures, packaging, quoting, discounting, approvals, and commercial governance.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Partner with Product, Finance, and GTM teams to operationalize new products, pricing models, and commercial motions quickly and accurately.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Drive scalable approaches to consumption-based pricing, quote standardization, approval governance, and commercial process automation.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Support operational readiness for product and pricing launches across systems, workflows, and enablement processes.</span></p> </li> </ul> <p><span style="font-size: 10pt;"><strong>Stakeholder Management &amp; Operational Excellence</strong></span></p> <ul> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Build strong cross-functional partnerships across GTM, Finance, Product, RevOps, Legal, and Engineering teams.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Provide clear communication, status updates, decision framing, and prioritization transparency across initiatives.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Define and track KPIs related to quoting efficiency, operational accuracy, launch readiness, adoption, and process health.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Measure and communicate the operational and business impact of delivered initiatives and identify opportunities for continuous improvement.</span></p> </li> </ul> <p><span style="font-size: 10pt;"><strong>Metrics &amp; Operational Excellence</strong></span></p> <ul> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Define and track KPIs related to quoting efficiency, operational accuracy, launch velocity, adoption, and process health.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Use data and operational insights to identify bottlenecks, prioritize improvements, and measure impact.</span></p> </li> </ul> <p><span style="font-size: 10pt;"><strong>Skills We’re Looking For</strong></span></p> <ul> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">7+ years of experience in Technical Product Management, with significant exposure to Quote-to-Order systems.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Deep understanding of Quote-to-Order business processes within complex SaaS environments, including product configuration, consumption-based pricing, quoting, approvals, contract workflows, and order operations.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Hands-on experience with Salesforce CPQ, including product modeling, pricing logic, discounting, bundling, approvals, and templating</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Familiarity with IronClad CLM for contract lifecycle management and NetSuite ERP for downstream financials.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Proven track record leading cross-functional QTO initiatives in SaaS or high-growth enterprise environments.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Strong technical foundation — familiarity with APIs, data flows, and system integrations.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Exceptional ability to translate business requirements into technical solutions and product roadmaps.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Excellent organizational and communication skills to manage multiple priorities and stakeholders.</span></p> </li> </ul> <p><span style="font-size: 10pt;"><strong>Bonus Skills​</strong></span></p> <ul> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Salesforce certifications (CPQ Specialist, Administrator, Architect).</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Experience with IronClad and Netsuite.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Experience working in public company environments with strong governance and process controls.</span></p> </li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"> <p><span style="font-size: 10pt;">Background in automating and scaling workflows across multiple interconnected systems.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Background in software engineering (to better serve our Product integrations).</span></p> </li> </ul> <p>&nbsp;</p> <p><span style="font-size: 10pt;">#LI-HYBRID<strong> </strong>#LI-AM1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. &nbsp;Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.</p></div><div class="title">Oakland Pay Range</div><div class="pay-range"><span>$180,884</span><span class="divider">&mdash;</span><span>$226,105.50 USD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <p class="p-rich_text_section" style="line-height: 1.3;"><strong data-stringify-type="bold">Perks and Benefits</strong></p> <ul> <li>100% employer-paid medical insurance<strong>*</strong></li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> <p style="line-height: 1.3;"><em><strong>*</strong>May vary by country and worker type - please reach out to your recruiter for more information</em></p> <p style="line-height: 1.3;"><em>Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region.</em></p> <hr> <p style="line-height: 1.3;">We’re honored to be <a class="c-link" href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank" data-stringify-link="https://fivetran.com/blog/hvr-acquisition-series-d" data-sk="tooltip_parent">valued at over $5.6 billion</a>, but more importantly, we’re proud of our&nbsp;<a class="c-link" href="https://fivetran.com/culture" target="_blank" data-stringify-link="https://fivetran.com/culture" data-sk="tooltip_parent">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in&nbsp;<a class="c-link" href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank" data-stringify-link="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" data-sk="tooltip_parent">Forbes</a>.&nbsp; &nbsp; &nbsp;</p> <p style="line-height: 1.3;">Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.</p> <p style="line-height: 1.3;">To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video.</p> <p style="line-height: 1.3;">To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>.</p> <hr> <p style="line-height: 1.3;"><em>We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.</em></p></div>