Senior Staff, Technical Program Manager

<p><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{&quot;134233279&quot;:true,&quot;134245417&quot;:false}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Please complete the attached<span class="Apple-converted-space">&nbsp;</span></span></strong><a href="https://coupang.service-now.com/sp?id=kb_article&amp;sysparm_article=KB0010204"><strong><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Internal Transfer Request Form</span></span></strong></a><strong><span data-contrast="auto"> and submit.  </span></strong><span data-ccp-props="{&quot;134233279&quot;:true,&quot;134245417&quot;:false}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Please make sure to<span class="Apple-converted-space">&nbsp;</span></span></strong><span style="text-decoration: underline;"><strong><span data-contrast="auto">apply with your Coupang e-mail address</span></strong></span><strong><span data-contrast="auto">.  </span></strong><span data-ccp-props="{&quot;134233279&quot;:true,&quot;134245417&quot;:false}">&nbsp;</span></p> <p><strong><span data-contrast="auto">  </span></strong><span data-ccp-props="{&quot;134233279&quot;:true,&quot;134245417&quot;:false}">&nbsp;</span></p> <hr> <p><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{&quot;134233279&quot;:true,&quot;134245417&quot;:false}">&nbsp;</span></p> <p><strong>Senior Staff Technical Program Manager </strong></p> <p>&nbsp;</p> <p><strong>Company Introduction</strong></p> <p>We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, <em>“How did we ever live without Coupang?”</em> Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up.</p> <p>Coupang is one of the largest and fastest growing commerce platforms on the planet. We are a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley.</p> <p><strong>Role Overview and What You Will Do</strong></p> <p>As a Technical Program Manager, you will work closely with members of multiple business &amp; Engineering teams to help define, streamline, design and analysis data to build business requirements and then work with engineering teams to articulate requirements, further perform functional &amp; technical data &amp; system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC). In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to communicate effectively on many levels.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Strong functional &amp; technical analytical &amp; design capability to understand Common &amp; shared platforms, web, &amp; services API with underlying data.</li> <li>Should be able to dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services &amp; cloud platform and help increase productivity &amp; efficiency or every Engineer &amp; system in the company.</li> <li>Solid Platform, Web services, API technologies experience.</li> <li>Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach.</li> <li>Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.</li> <li>Own and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance &amp; adoption.</li> <li>Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision.</li> <li>Should be able to come up with scenarios and business requirements by analyzing data and business needs.</li> <li>Excellent cross-group collaboration and communication skills</li> <li>Strong problem-solving skills, analytical capabilities, and attention to detail</li> <li>Strong cultural change management experience</li> <li>Identify, Propose and Implement ongoing data strategy and drive data quality improvements</li> <li>Establishes, enables and improves systems to manage product feedback from customers to resolve issues.</li> </ul> <p><strong>Who we are looking for (Basic Qualifications)</strong></p> <p><strong>&nbsp;</strong></p> <ul> <li>Minimum of 12 Years of Engineering Program Management experience in managing feature teams and designing large-scale or complex technical initiatives on shared Platform for Web &amp; Web services, API, Data analytics</li> <li>Minimum of 5 Years in Platform, Web design, API that are used by internal &amp; external teams.</li> <li>Flexible, agile and fast learner.</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Preferred</strong></p> <ul> <li>Bachelor’s degree or equivalent work experience required Outstanding verbal and written communication</li> <li>Excellent cross-group collaboration and communication skills</li> <li>Demonstrated virtual team leadership capabilities</li> <li>Knowledge or experience agile development methodologies (i.e. Scrum).</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Recruitment Process</strong></p> <ul> <li>Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer</li> <li>The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.</li> <li>Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Details to Consider</strong></p> <ul> <li>This job posting may be closed prior to the stated end date for application if all openings are filled.</li> <li>Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.</li> <li>Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.</li> <li>&nbsp;</li> </ul> <p><strong>Privacy Notice</strong></p> <ul> <li>Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.</li> </ul> <p><a href="https://privacy.coupang.com/en/land/jobs/"><strong>https://privacy.coupang.com/en/land/jobs/</strong></a></p> <p>&nbsp;</p>