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About the role
- Lead end-to-end execution of complex payments initiatives, from requirements definition to release.
- Translate high-level product vision into structured execution plans.
- Drive alignment between Product, Engineering, and Business stakeholders.
- Balance speed, scalability, and reliability in a fast-paced environment.
- Coordinate multiple payments-related workstreams, ensuring visibility, prioritization, and clear ownership.
- Manage roadmaps, milestones, dependencies, and delivery timelines.
- Identify technical and operational risks early and implement mitigation strategies.
- Continuously improve product performance, reliability, and connectivity across payment systems.
- Work closely with Engineering to define architecture trade-offs and delivery sequencing.
- Partner with Product Managers to refine scope, requirements, and impact measurement.
- Communicate clearly with executives, providing structured updates and strategic insights.
- Align payment capabilities with merchant and enterprise needs.
- Implement scalable program management frameworks and execution processes.
- Define and track key performance indicators (KPIs) for payments performance.
- Improve internal coordination, visibility, and operational efficiency.
- Establish best practices for technical documentation, release planning, and stakeholder communication.
- Contribute to long-term payments strategy and roadmap evolution.
- Help scale payment infrastructure to support high-traffic, transaction-heavy environments.
- Ensure that technical decisions align with product scalability, cost efficiency, and merchant value.
- Bachelor’s degree in Engineering, Computer Science, or related technical field (or equivalent practical experience).
- 8+ years of experience in technical program management, product operations, or complex cross-functional delivery roles.
- Strong understanding of payments systems, payment orchestration, integrations, or financial platforms.
- Experience working closely with engineering teams in highly technical environments.
- Ability to manage complex technical initiatives across multiple stakeholders.
- Strong understanding of APIs, system architecture, and distributed systems.
- Proven ability to handle ambiguity and evolving requirements.
- Excellent written and verbal communication skills.
- Native or fluent English and Spanish.
Perks & benefits
- Medical Insurance
- Paid Time Off
- Equity Compensation
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