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Senior Technical Project Manager
Bigpanda
United StatesRemote1mo ago
- Employment
- Full-time
- Seniority
- Senior
About the role
- Lead multiple customer implementations from kickoff through go-live, ensuring projects deliver business value and technical alignment.
- Quickly assess a customer’s IT operations model and guide changes that enable cross-department collaboration through BigPanda.
- Partner with Solution Architects and Engineers to translate operational challenges into product requirements and best-practice designs.
- Develop and maintain roadmaps using data-driven analysis to guide direction, prioritize initiatives, and ensure alignment with customer outcomes.
- Partner with the enterprise sales team to ensure seamless Sales <> Services transitions and maintain alignment on critical value delivery work streams.
- Scope, prioritize, and deliver iterative outcomes that reinforce value realization.
- Identify key decision-makers and stakeholders in decentralized enterprise organizations; ensure the right people are “in the room” to drive adoption and change.
- Maintain clear and consistent communication with customer and internal stakeholders on project status, risks, and outcomes.
- Champion customer success stories and outcomes that validate BigPanda’s business value.
- Contribute to BigPanda’s best practices framework and support continuous improvement of our delivery methodology.
- 6+ years project management experience with enterprise IT Projects or SaaS Implementations
- Experience with digital transformation projects and implementing operational improvements alongside technical solutions
- Demonstrated responsibility for timelines, deliverables, budget, and resources
- Detail-oriented, energetic, efficient individual with a “get it done” attitude
- Capable of building and maintaining strong relationships with a diverse set of internal and external constituencies, including senior-level executives and technical leads
- Experience developing risk identification and mitigation plans
- Experience developing and delivering value-oriented roadmaps
- Excellent communication skills; able to articulate complex projects statuses to multiple stakeholders including C-Suite executives.
- Experience in AIOps or ITOps strongly preferred
- Ability to travel up to 10% for key project milestones
- Competitive equity
- Remote-first environment
- Unlimited PTO
- Twelve (12) paid holidays throughout the year
- Comprehensive health benefits
- #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses as well as a combined total of eighteen (18) weeks fully paid leave for all new parents
- Financial planning services
- Employee learning & development budget
- Values-based recognition (quarterly and annually)
- Social community & ERG programs
- Flexible work environment along with a work-from-home stipend to support remote work arrangements
- Values-based culture
Perks & benefits
- Medical Insurance
- Unlimited Vacation
- Paid Time Off
- Home Office Budget
- Equity Compensation
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